Santa Cruz hotel rooms a the Independent

"Excellent staff."

"Rooms are not clean especially the bathrooms and there are many bugs! The food is not so good and cleanliness in general is something that they need to really work on. "

"All the staff are nice "

"Clean room and super comfy beds with 4 pillows"

"Nice room and friendly staff "

"Highly recommended. Staffs are super friendly and accommodating. Our room view is super nice as well. Will definitely come back again soon☺️❤️"

"Rooms are dirty and have musty smells. Toilet need repair. "

"They had put us in two separate cottages that’s not working properly. Had a lot of bugs in it, spiders, cockroaches, ants. The sliding door locks are broken. The cottages were swaying a lot on the stilts. The bridges going to the cottage were rusty and wood planks broken and have holes in them. This is supposed to be called “superior cottage”. We felt so unsafe."

"The staff was very friendly and very attentive, which more than makes up for the facilities, which need updating. Our room was clean and we were well taken care of so we throughly enjoyed our quiet time in the resort. Thank you. "