Hotels with Air Conditioning in Santa Cruz, California

"The rooms were very clean and fresh smelling. Our room have the jet tub in it and that was wonderful. It was nice and quiet and just a relaxing stay, even on a Saturday night. The breakfast was good and they had nice options to choose from. The bed was super comfortable!! And the staff was friendly and very helpful thank you Jennifer for all your help. It was a pleasure meeting you and we will definitely be back again. "

"Nice hotel overall, but the service did not match the experience. The staff came across as unfriendly unless concerns were raised directly, otherwise, issues seemed to go unaddressed. At the bar, Mitch appeared to be having a difficult day, handling items roughly and creating an uncomfortable atmosphere for guests at the bar. When this was brought to a manager’s attention, the response was dismissive, and there was no follow-up to ensure the situation improved. Hospitality should prioritize guest experience and professionalism, and unfortunately, that was lacking during this visit."

"Room was the worst possible room they had, stuck in the corner with 2 other units and the cleaming staffs laundry and supplies room. The doors were not sealed and had major gaps causing for a less than ideal climate in the room and the moise echoing from the cleaning staff and thousands of kids that are left to run a muck without any checking from parents. No water pressure and the ueat was only on for the first 2 minutes then only warm. There was no dresser in my horribly placed room that should only cost hals the price . No closet to put my stuf , only under a table next to the fridge and microwave ( im astonished this place had these) and the horrible little coffee maker and even worse coffee . Disgusting. Oh and you had to unplug one of them to use the other. Not worth the money, stay somewhere else 💯 "

"Location was amazing. The staff were fantastic. Our big issue was the a/c didn’t work properly. Room felt hot and stuffy. It made it difficult to sleep."

"Ample parking, minutes to boardwalk/beaches. The Back Nine Bar and Grill on the premises is lovely with great food. The room was clean and spacious. Excellent service at reception, they even gave me a bottle opener for my room!"

"Place was perfect because it’s close to downtown and the pier but the only issues is the bathroom drainage smelled so bad like sewer smelled, and it seems the more we used the worse the smell got"

"Was in a bit of a rougher area and rooms are small"

"everything is worn and dirty"

"Fun spot"