Hotel San Telmo, by the sea, offers relaxation with stunning rooftop terrace views and quiet garden moments. Multilingual staff assist with planning adventures, and convenient luggage storage and tour help make exploring easier.
Reviews
9.89.8 out of 10
Exceptional
Popular amenities
Free WiFi
Air conditioning
Breakfast available
Housekeeping
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Check-in start time: 5 PM; Check-in end time: 8 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 5:00 PM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 14.5 per person
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Frequently asked questions
Is Hotel San Telmo pet-friendly?
No, pets are not allowed at this property.
How much is parking?
There is free parking nearby.
What time is check-in at Hotel San Telmo?
Check-in start time: 5 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.
What time is check-out at Hotel San Telmo?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Hotel San Telmo located?
Located in the heart of Santa Cruz de la Palma, this beach hotel is within a 5-minute walk of Santa Cruz de la Palma City Hall and La Palma Beaches. Santa Cruz de la Palma Harbour and Insular Museum are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Location
9.8
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 64 out of 77 reviews
10 - Excellent
64
Rating 8 - Good. 12 out of 77 reviews
8 - Good
12
Rating 6 - Okay. 1 out of 77 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 77 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 77 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Catherine
Jan 14, 2026
Liked: Cleanliness, staff & service, amenities
L'accueil, le petit-déjeuner, la terrasse, la maison typique
Just the cutest little hotel with the absolute best service! We loved the general vibe, sitting on the terrace at night, the comfortable rooms - would love to visit again!
Oase inmitten der Altstadt, idyllischer Innenhof, Blick über die Dächer zum Meer
Schönes Zimmer, spanischer Balkon in der Morgensonne, ansonsten angenehm schattig
Team zuvorkommend, Mitarbeitende sprechen gut deutsch
sehr feines Frühstück, Mineralwasser-Spender, Früchte sowie Kafee und Tee ganztägig gratis erhältlich
Nähe öffentlicher Gratis-Lift Oberstadt - Avenida am Meer und Bus-Bahnhof
Nähe Sehenswürdigkeiten und gute Restaurants
Hyvät sängyt ja tyynyt. Suihkussa hyvä vedenpaine ja lämmintä vettä. Aamiainen riittävä, erilaisia leipiä, juustoja, leikkeleitä, jogurttia, keitettyjä kananmunia, tomaatti, kurkku. Ilmaista vettä, kahvia, teetä ja hedelmiä tarjolla koko ajan. Hyvä ilmastointi. Suloinen sisäpiha. Rantakadulle lyhyt matka alamäkeä, jossa kauppoja ja ravintoloita. Palvelu oli ystävällistä ja huomaavaista 😍
It's simple and beautiful hotel. Small but has almost everything you need for your stay. They provide breakfast but no lunch nor dinner. Still it is ok because there are many dining choices in the area. Had ocean view room with balcony where you can see the sun rise and starry sky. Located on a steep slope so that you need a taxi to get there w/ luggage. You will hear the road and construction noise when you open the window for cool breeze, so better prepare ear plug if you're sensitive to noise. Overall very good and cozy hotel. Will stay here again.
We had a wonderful stay at San Telmo. The staff was extremely helpful and welcoming! They were very knowledgable and helped us plan a great road trip and organized our car rental. Our room was very comfortable and overlooked the beautiful patio and ocean. We would definitely go back and recommend this establishment to friends.
Ein sehr schönes stadthotel, die Zimmer sind komfortabel und neuwertig und sehr sauber. Der Innenhof und die Terrasse laden zum verweilen ein. Wir können das Hotel uneingeschränkt empfehlen und würden jederzeit wieder dort wohnen wenn wir in Santa Cruz sind.
This hotel was referred to us and we really enjoyed staying there and we would go back again ; however you need to be aware of the limited parking near by which you get over as every one has the same problem. Very clean ample breakfast and very courteous staff.
Small hotel next to town centre. Tastefully decorated, clean, quiet. Nice peaceful terrace garden. Room was comfortable, with aircon/ heater. Kettle, with tea bags/ infusions available. Parking is possible around the hotel but you might need to go around a couple of times.
A lovely small hotel located centrally to the main pedestrian and shopping area in town. Beautifully maintained garden and patio. Large and comfortable room. Very friendly and helpful staff. Parking can be a bit scarce but we always managed to find a spot only a short walk away. A couple of nearby restaurants although we would recommend the harbor area for dinner. We look forward to a future visit!
Dieses Hotel ist eine kleine Oase mit super guter Lage,
sehr schönem Frühstücksbuffet, nettem Personal,
es gibt eine kleine Terrasse mit 2 Liegen und Sitzmöglichkeiten
Im Treppenhaus steht ein kleiner Kühlschrank bereit mit einer Liste,
wo man sich Getränke nehmen kann, ich würde jederzeit wieder dieses Hotel buchen