Santa Catalina hotel rooms a the Independent

"Easy to find, close to port. The staff was excellent, we left a couple of items while checking out and they kept it for us for a few days until we could retrieve them. Excellent service! Highly recommend!"

"Nice clean rooms The staff were all very friendly and helpful. The included breakfast was good. I stayed in two different rooms. First I was in the suite which was fabulous. Very nice immunities and very comfortable. Next I was in a deluxe room which was average. The hot water in the room would cycle on and off several times during a shower. Also I was in a corner room and the wifi was not available in the room. I asked at the front desk and they said they would fix it but never did. "

"No coffee in the room, coffee was extra charge ice was also extra charge. I wasn't notified when my breakfast was ready so it was cold and the toast was hard and dry. There no shower curtain in the bathroom The bathroom window couldn't be closed. "

"Rooms are small but clean and with good aircon. Good that there is an airport shuttle, and that it’s also really close to the ferry terminal. Very noisy though if you’re on the end, it’s like there isn’t a window in, and you can hear everything outside so clearly. Didn’t realise there was a communal kitchen / pantry on each floor, would be good to explain this at check in as I was disappointed not to have a fridge. "

"Good service "

"It was okay but the pillow was only one per bed and the bed was itchy."

"Friendly and efficient staff"

"Front desk needs to be welcoming, smile to the guests. There faces look like they are not happy."

"As a regular staying at Essentia in Dumaguete, Charos dormitel is a breath of fresh air !! Outstanding room, staff, restaurant and not so many guests (not crowded like Essentia) ! I agree with other travelers reviews now ! This was a 5 star experience for one night stay. Definitely will return in the near future😀 "