"We have not given a 5 star for the following reasons:
- No quiet pool/areas in hotel for adults only. This would be easy to do with the pool on one of the levels.
- Breakfast very busy and had to wait in line for several minutes for table.
- On first day at breakfast we were not introduced to how things worked, just left to figure it out.
- At breakfast sometimes tea/coffee arrived and sometimes it did not.
- As a 5 star hotel I would have expected a fresh omelette station at breakfast.
- Design of hotel has flaws … as quite a few apartments have their own private pool or hot tub I think there is the assumption that theses will be used to free up the main pools for apartments without private pools but this is not the case as we stayed directly above apartments with private pools and private pools were hardly used with those families going to the main pools thus meaning that there was the age old problem of limited sun beds and bed blockers with towels and no supervision of this. Pools too small for size of hotel with not enough beds.
Not a 5 star hotel in our opinion."
"We have just got back from staying here for a half term break. Staff were amazing and so helpful. Great location and the room we had was really spacious and great views. I would definitely recommend it and will be going again."
"⭐⭐⭐⭐⭐ An Exceptional Stay at The Ritz-Carlton, Tenerife – True Luxury at Its Finest!
We have stayed at Ritz-Carlton hotels around the world, and I can confidently say that The Ritz-Carlton, Tenerife, has once again exceeded our expectations! From the moment we arrived until the moment we left, the level of service, attention to detail, and genuine hospitality was simply outstanding.
We stayed in The Retreat, in a beautiful One-Bedroom Suite with Ocean View, and the entire experience was exceptional.
From the moment we arrived, we were welcomed so warmly and professionally by the staff. We were transported by car to the private check-in area, where we were offered refreshing drinks and made to feel incredibly special.
Although check-in was at 4 pm and we had to wait a little while for our suite, the hotel ensured we were comfortable and could enjoy its wonderful facilities, along with complimentary drinks and delicious nibbles included as part of our suite experience. It was the"
"Friendly staff who were happy to help. Bar staff remembered people and their drinks. Variety of food selection on offer. Lots of sun loungers on offer although the hotel can block the sun occasionally. The room was fine, clean and spacious. Room and general internal areas of the hotel looked slightly old / outdated however no complaints.
Only one issue was in the final morning before checking out, there was a fairly large leak coming from the ceiling above the shower, this didn’t affect me as I was preparing to leave and reception staff did apologise and arrange the maintenance crew to check."
Make a point to visit attractions like Garden Beach and Botanical Gardens. Discover sights such as Artlandya Museum during your stay.
When is the best time to book a hotel with a pool in Santa Bárbara?
Taking into account the local weather in Santa Bárbara can help you maximize your time at the pool during your trip. The hottest months are usually August and September with an average temp of 73°F, while the coldest months are February and March with an average of 64°F. Average annual precipitation for Santa Bárbara is 9 inches.