Santa Ana hotel rooms a the Fairmont

"Clean room, friendly staff, nicely refreshed hotel. We enjoyed on site laundry, fitness center, pool, and restaurant. Do not rely on the shuttle to Disneyland. The day we needed it, no driver was available so it was not running. "

"The first time we stayed there they put us in the room right by the housekeeping room and we walked in and saw two cockroaches. Went and told front office and they put us in another room. I thought ide give it another chance due to them having a suite with bunk beds. I was never advised that I would have to request for housekeeping and so for 2 days my room wasn’t cleaned until I was finally advised that a request is needed. I don’t know why they have do not disturb signs if housekeeping doesn’t even come. Then when they did they only made 1 out of 3beds took old towels gave new ones and that was it. To pay over 1k for 4 nights and have crappy service is insane. I keep trying to speak with a manager and have yet to speak to one. I will never stay there again."

"The hotel has a shuttle to Disneyland for a fee. My wife and I chose to take the 15 minute walk through Downtown Disney and enter the parks that way. The breakfast had some slight variation each of the three mornings and was well attended. Staff was friendly and our room was pleasant, though a little dated."

"clean room"

"Friendly staff, clean rooms, and theme park view was amazing! Was able to experience the Disney fireworks. Walking to Disneyland wasn’t too bad as you walk through downtown Disney first. In room dining was fun. I wish their breakfast buffet was bigger though! "

"Yes"

"Friendly staff and clean room"

"Internet was slow but it’s a really cheap hotel, not too far from Disneyland so it’s great after spending so much money in Disney!!"

"first room we got had a strong smell. got another room which was great. "