Sanderston Hotels

"No communication from property re road closures, no signs for where to check in. Room was smalll as expected, but the bathroom had a horrible smell to it. Tiles were cracked and coming off wall. There was mould on the glass shower screen and along the bottom of the tiles. Room had no blockout blinds and the bed sagged in the middle. We left the 2nd night of our booking and paid for to stay elsewhere. Extremely disappointed and wouldnt recommended to others"

"Overpriced ( $411 per night )motel room at best . Instant coffee , cheap fit out , view over a metal fence - would not recommend unless desperate "

"Had neither "

"Sheets were dirty. Staff were rude and disrespectful. Felt discriminated prejudiced against because of my name and staff seemed very bigoted. Very disappointing."

"Excellent. Breakfast buffet was a hit with the kids. Amazing views. Would could back. "

"The park was nice and clean. The water park and pool are great areas for the kids. Very small play ground. The cabin floor was dirty, chocolate and foil on the floor. Our baby has severe allergies and if he ate the chocolate, it would of ment a trip to hospital. The bins absolutely stank, there was 5 stray cats eating out of some of the bins. Even the whelly bin next to the pool smelt foul. They need cleaning properly. "

"Very comfortable stay."

"Good points - white fluffy towels and clean room. Disappointing points - room was described as having a vineyard view and we couldn't see the vineyard unless we walked down the driveway. We hadn't realised too that the room was 1 of 4 joined in a row and we could hear next door talking. Later on through the night, we could also hear the drier going in the laundry room, situated between rooms 2 & 3. The TV had no connection at all and the kitchen only had one wine glass. (This is at a winery!). We felt that the wall cupboard in the kitchen could've been hazardous for banging your head on (just a point for the landlord to bear in mind). And finally, bed was quite hard - fine for hubby but not myself and I couldn't get comfy with the pillows either so didn't leave feeling rested."

"Advertised as a hotel … NOT a hotel! This was probably once a nice motel with a restaurant attached but it is now a basic motel -,at best. The restaurant is permanently closed according to staff. Property run down and grubby. The bed was comfortable which was the only good thing about it. Shower door is old wood door that does not close properly due to swelling. Fridge/kitchen is actually part of bathroom/hand basin area. Pool looked clean, but was small and cold. Gardens and landscaping are neglected. Clearly a run down and poorly maintained property."