Bancal Hotel & Spa

2.5 star property
Waterfront hotel with 5 outdoor pools and a full-service spa

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Photo gallery for Bancal Hotel & Spa

Exterior
Creator video
1 bedroom, down comforters, in-room safe, desk
Snack bar
1 bedroom, down comforters, in-room safe, desk
Bancal Hotel & Spa features five outdoor pools, including a children's pool, and a serene garden for relaxation. Enjoy rejuvenating treatments at the onsite spa, free in-room WiFi, a hair salon, and a library. Guests have praised these amenities.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Double Room, Garden View (Bancal Garden)

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Double Room, Ocean View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Triple Room, Garden View

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Triple Room, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Double Room, Terrace (Bancal)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

Family Quadruple Room, Garden View (4 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 58 sq m
  • Sleeps 4
  • 4 Twin Beds

Family Quadruple Room, Sea View (5 pax)

Highlights

Air conditioning
Smart TV
Pillow menu
Separate bedroom
Down duvet
Hair dryer
Local meal delivery service
Cable channels
  • 61 sq m
  • Sleeps 5
  • 4 Twin Beds and 1 Twin Sofa Bed

Junior Suite (Bancal Junior Suite)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Pillow menu
Down duvet
Separate bedroom
Hair dryer
Bathrobes
Local meal delivery service
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
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About the neighborhood

Located in San Sebastián de La Gomera, Bancal Hotel & Spa is in the mountains and on the waterfront. Insular Infanta Cristina Auditorium and PEG Los Telares - The Ethnographic Park of La Gomera are cultural highlights, and some of the area's landmarks include La Gomera Archaeological Museum and Torre del Conde Monument. Discover the area's water adventures with scuba diving nearby, or enjoy the great outdoors with hiking/biking trails, mountain biking, and mountain climbing.
Map
Calle Lomo del Clavo, San Sebastián de La Gomera, Santa Cruz de Tenerife, 38801

What's nearby

  • San Sebastian de la Gomera Harbour - 3 min drive - 2.7 km
  • La Gomera Archaeological Museum - 3 min drive - 2.7 km
  • Asuncion de San Sebastian de La Gomera Church - 3 min drive - 2.7 km
  • Torre del Conde Monument - 3 min drive - 2.7 km
  • San Sebastian de La Gomera Beach - 4 min drive - 3.0 km

Getting around

  • La Gomera (GMZ) - 57 min drive

Restaurants

  • ‪Poolbar - ‬9 min drive
  • ‪Cuba Libre - ‬9 min drive
  • ‪Restaurante Cuatro Caminos - ‬8 min drive
  • ‪Bar Dulcería Oscar - ‬9 min drive
  • ‪Restaurante Degollada de Peraza - ‬25 min drive

About this property

Bancal Hotel & Spa

Hotel near San Sebastian de la Gomera Harbour
At Bancal Hotel & Spa , you can look forward to a swim-up bar, a terrace, and a garden. Indulge in a facial, a body treatment, and a manicure/pedicure at the onsite spa. Free in-room WiFi is available to all guests, along with a hair salon and a library.
Additional perks include:
  • 5 outdoor pools and a children's pool, along with sun loungers, pool umbrellas, and a lifeguard on site
  • Free self parking
  • Luggage storage, concierge services, and beach towels
  • Tour/ticket assistance, bicycle tour information, and a 24-hour front desk
Room features
All 276 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More amenities include:
  • Bathrooms with showers and hair dryers
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Free uncovered self parking on site

Food and drink

  • A swim-up bar

Things to do

  • 5 outdoor pools
  • Bicycle cleaning area
  • Bicycle tours
  • Children's pool
  • Full-service spa
  • Library
  • Steam room

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,250 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach towels
  • Garden
  • In the mountains
  • On the waterfront
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Lifeguards
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Does Bancal Hotel & Spa have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Bancal Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bancal Hotel & Spa ?

Self parking is free at this property.

What time is check-in at Bancal Hotel & Spa ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Bancal Hotel & Spa ?

Check-out is at noon.

Where is Bancal Hotel & Spa located?

Situated on the waterfront, this spa hotel is within 3 mi (5 km) of Playa Ávalo, Asuncion de San Sebastian de La Gomera Church, and La Gomera Archaeological Museum. Insular Infanta Cristina Auditorium and Torre del Conde Monument are also within 3 mi (5 km).

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Reviews

Bancal Hotel & Spa Reviews

9.4

Exceptional

10

Cleanliness

9.4

Amenities

9.0

Staff & service

9.6

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 40 out of 54 reviews
Rating 8 - Good. 11 out of 54 reviews
Rating 6 - Okay. 3 out of 54 reviews
Rating 4 - Poor. 0 out of 54 reviews
Rating 2 - Terrible. 0 out of 54 reviews

Reviews

10/10 Excellent

Heliani

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito hotel y buena atención del personal
Stayed 1 night in Aug 2025

10/10 Excellent

Douglas

Liked: Amenities
The hotel is wonderful The infinity and swimming pools are great. We did the tasting menu and flight of wines as it was my wife’s birthday all dishes were superb, there was a lovely cake left for my wife’s birthday on our arrival, the gardens are wonderfully designed and the view of mount teide amazing.. The key standout of this hotel were the staff, every single one of them were amazing. They all went that extra step to make our stay 5 stars..The customer care was top notch so I would like to thank all the staff for making my wife’s birthday stay and mine a unique and memorable occasion.. Thank you Hotel Bancal
Stayed 1 night in Sep 2025

8/10 Good

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel with a good range of facilities and offering beautiful views of Tenerife and Mt Teide. Well appointed rooms, although slightly disappointed by the lack of an iron and having to pay for ironing as part of the laundry service. I really like how committed to sustainability the hotel is - very impressive. The one area that could be improved is the food quality and service in the main buffet restaurant. There was a reasonable choice but the food was often lukewarm, dried up, or stodgy, so not the most enjoyable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Torsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr moderne Anlage, hervorragendes Essen.
Stayed 5 nights in Feb 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, amenities, property conditions & facilities
Magnífico hotel!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unterkunft war fantastisch, auch der Kaffee am Morgen war top. kann das Hotel nur empfehlen. Liegt etwas abseits und benötigt ein Mietauto.
Stayed 3 nights in May 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs spa to be open longer. Hot tub by pools.
Stayed 2 nights in Jun 2025

10/10 Excellent

Edgars

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Essen könnte besser sein, aber sonst war's super im Hotel, wir kommen bestimmt wieder.
Stayed 7 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Upea hotelli

Loistava hotelli, upeat lämmitetyt uima-altaat. Kauniit istutukset ja upeat näkymät Teidelle.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sorprendente

Nos ha encantado la estancia en este lugar. Nos ha sorprendido la ubicación, la limpieza, la arquitectura, el olor, los espacio, la exquisita atención del personal, la tranquilidad. Perfecto para desconectar.
Stayed 2 nights in Apr 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Amazing stay at Bancal! The hotel is huge, green, sustainable, the view of the Teide incredible and the service excellent (thanks to Charlie!). We ate at the buffet and the food was really good and the staff kind and professional. Overall, the quality/price is unbeatable and we really had a lovely stay.
Stayed 3 nights in Apr 2025

8/10 Good

Yurena

Liked: Cleanliness, property conditions & facilities
Es un establecimiento nuevo y decorado con muy buen gusto. La comida en desayuno y cenas está muy rica. La tranquilidad en las instalaciones es absoluta. Como aspectos a mejorar/tener en cuenta diría: - Wiffi y cobertura móvil bastante reducida. - Es una zona realmente ventosa. - Por la puerta de la terraza de nuestra habitación se colaban las rachas de viento, que generaban bastante ruido en la noche.
Stayed 4 nights in Jun 2025

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smukt og moderne
Stayed 2 nights in Apr 2025

10/10 Excellent

Neill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a good location. We had a Junior Suite and loved waking up to the view across to Mount Tiede on Tenerife. It was a very good base to explore the island which we fell in love with. A great holiday.
Stayed 7 nights in Feb 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Greatest pool getaway

Great getaway. We spent a long weekend here. And I must say this was one of the best hotels I have ever stayed at. The pools were gorgeous bad the rooms really clean and newly refurbished. I love the brutalist architecture and it was the best food on the island period.
Stayed 2 nights in Feb 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fint ophold

Super nybygget hotel. Behagelig, god mad. Fed udsigt til Teide.
Stayed 2 nights in Dec 2024

10/10 Excellent

Emilio E

Liked: Amenities
It’s a brand new property. Excellent staff. Ambiance is great. Should be a 5 Star property.
Stayed 2 nights in Feb 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumhotel zum Entspannen, aber abgelegen.

Ganz neues Hotel mit interessanter Architektur, freundlichem Service, vielen Pflanzen und sehr gutem Buffet. Schöne Pools mit Aussicht auf die Klippen. Kein Zugang zum Meer und zu weit weg zu Fuss von San Sebastian. Entweder braucht man ein Mietauto, Taxi oder bucht Ausflüge im Hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel endroit où l’on se sent bien

Hôtel tout neuf les chambres sont des open spaces avec douche et lavabos harmonieusement intégrés. Piscine et terrasses avec une vue magnifique sur Tenerife et le Teide. Le buffet est copieux et tout le personnel attentionné. 3 nuits étaient prévues finalement j’y suis restée 5!
Stayed 2 nights in Jan 2025

10/10 Excellent

Gerhard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel ziet er nieuw uit. Kamers ruim genoeg. Goed eten. Vriendelijk personeel. Prachtige verwarmde zwembaden. Mooi uitzicht op Tenerife. Ligt wel afgelegen van uitgaansmogelijkheden. Voor wandelaars prima gelegen. Shuttlebus naar San Sebastian (niet gratis). Absoluut een aanrader maar niet voor meerdere weken. Geweldige Belgische gastheer.
Stayed 1 night in Mar 2025

10/10 Excellent

Inmaculada Simancas

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome facilities. You have to drive if you want to go to town as they don’t yet offer shuttle services ( they are working on it), but still pretty easy to get a taxi or drive your own rental car.
Stayed 1 night in Nov 2024

10/10 Excellent

PAVEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! I really love our stay here. It would be good to write in the descriptions what is included and what is not, because it is not clear. We had to pay extra for the spa, which was surprising for a spa resort. But everything else was more than wonderful - both the service and the attitude and the quality.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Concept de chambre spécial avec la salle de bain ouverte , la douche vitrée et surtout les toilettes vitrées… et ce même pour une chambre pour 3 Peu d’ambiance … les bars vides
Stayed 1 night in Feb 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful location and views of Teide

A lovely new hotel in a stunning setting built to blend in with very imaginative architecture Our room was very comfortable with very good facilities The downside was that the bars had run out of tonic, our choice of wine was out of stock and even a large bottle of water was unavailable in the restaurant on the second night. This may seem nitpicking but it should not have happened The staff were all very attentive and the general facilities and pools first class
Stayed 2 nights in Feb 2025

10/10 Excellent

Milos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best on the island… but…

Completely new, with big rooms and very cosy… our room was on 1. floor so no view and pretty far from lobby. Need totale 3 different elevators.. it very calm and quiet hotel, perfect for relaxation… but far from city and cant be there without rent-a-car…. Breakfast was bad, line for eggs was incredible long and pancakes never refilled during 1h….
Stayed 1 night in Jan 2025