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Genesis Suites

3.0 star property
Travelers find peaceful moments in the garden or take in scenic views from the terrace at this hotel near El Saucito Cemetery

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Genesis Suites provides free in-room WiFi and convenient laundry facilities for guests. The garden offers a quiet retreat while the terrace showcases picturesque views. Staff assist with luggage storage and help arrange tours or tickets for exploring the area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
  • Kitchen

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 2:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Is Genesis Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Genesis Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Genesis Suites?

Check-out is at noon.

Where is Genesis Suites located?

Situated near the airport, this hotel is within 2 mi (3 km) of Tangamanga II Park, El Saucito Cemetery, and Colegio Othón. Plaza de los Fundadores and Plaza de Armas are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.2

Cleanliness

7.2

Amenities

8.4

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 13 out of 21 reviews
Rating 8 - Good. 3 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 3 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

Verified

10/10 Excellent

Fernando Yahir

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar para hospedarse, la persona que estaba en contacto por WhatsApp siempre estuvo atenta
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Laura Angélica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Fue una estancia muy agradable y satisfactoria. La habitación impecable, amplia con todo lo necesario incluso conexión USB para los celulares. La atención de primera clase con la persona que me atendio. Siempre atenta y dispuesta en cualquier horario. Sin duda un alojamiento de excelencia. Gracias por todo
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Súper seguro y limpio este lugar
Stayed 1 night in Oct 2024
Verified

4/10 Poor

carlos

Disliked: Staff & service, amenities
Sin recepción, sin personal quien te atienda, sin restaurante, no me gustó el servicio mal
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Habitacion recien remodelada y comoda para descansar. El aire acondicinado es clave para pasar buenas noches.
Stayed 3 nights in Jul 2024
Verified

4/10 Poor

Fernando F

Liked: Cleanliness

Pésima organización para atender al cliente

Muy complicado el check in via WhatsApp. No obstante la amabilidad de la srita Abigail fue realmente un desastre. Dalta de comunicación, toda una historia para hacer el pago, nunca me dieron claves de wifi ni la TV. No porque sea importante, sino porque no hubo apoyo para tener acceso a esos servicios. Invlusive el aire acondicionado necesita un clave para que funcione.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Mario Granados

Liked: Cleanliness, staff & service, amenities
El servicio estuvo siempre al pendiente y fueron atentos. El lugar es amplio y fácil dw estacionarse. La habitación es amplia pero las camas son algo incómodas y el hecho que no puedas ajustar el aire acondicionado hace que la noche sea incomoda. La regadera no tiene presión y es difícil bañarse
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

CUAUHTEMOC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente, muy limpio.
Stayed 1 night in Feb 2024
Verified

8/10 Good

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un buen lugar que se adapta a lo que necesité de estancia, pero ya sabían cuantos éramos (4) y solo pusieron dos toallas en la habitación/ esa habitación sería mejor con puerta normal del baño (cristal) las bisagras alguna vez podrían quebrarse y quedar regado pezados por el piso/ me gustó mucho lo privado que es, no parece un lugar para hospedarse (cuando no quieres ser molestado por ejemplo)
Stayed 2 nights in Dec 2023
Verified

8/10 Good

CINDY

Liked: Staff & service
Estuvo bien, gracias!
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Basilio

Liked: Cleanliness, staff & service, property conditions & facilities
La relación calidad precio es excelente. Próximamente volveré a hospedarme. Lo recomiendo
Stayed 1 night in Jun 2023
Verified

2/10 Terrible

Silvia

Hotel no existe

El hotel no existe, llegue a la dirección y no hay ninigun hotel. Hablé al teléfono y nadie contestó . Que debo hacer para que me reembolsen mi dinero ??
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Francisco Javier Jimenez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguridad
Verified

10/10 Excellent

Giovany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar habitaciones de primera
Stayed 4 nights in Nov 2022
Verified

4/10 Poor

Napoleón

Disliked: Staff & service

Pésimo

No había nadie cuando llegue al lugar. Nunca ví que me habían mandando un correo con la clave de acceso. Pero eso deberían de publicarlo en su publicidad para que el CTE descida desde antes si rentan con ellos o no.
Stayed 1 night in May 2022
Verified

10/10 Excellent

judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Jesús

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christian Eliane

Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

Bruno

Stayed 1 night in Apr 2023
Verified

6/10 Okay

Enedina

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020