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Hotel Sierra by HP Hotels

3.0 star property
Suburban hotel with free breakfast and area shuttle service

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Photo gallery for Hotel Sierra by HP Hotels

Free daily buffet breakfast
1 bedroom, desk, iron/ironing board, free WiFi
Outdoor pool
Front of property
Game room

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
Cable channels
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
Cable channels
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

1 bedroom, desk, iron/ironing board, free WiFi

Studio Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
Free bottled water
Cable channels
  • 35 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Map
Av. Benito Juárez No. 1530, Col. Jardines del Sur, San Luis Potosi, SLP, 78399

What's nearby

  • Plaza Sendero Shopping Center - 12 min walk - 1.1 km
  • Alfonso Lastras Stadium - 2 min drive - 2.3 km
  • San Luis Potosi Cathedral - 5 min drive - 5.3 km
  • Plaza de Armas - 5 min drive - 5.3 km
  • Tangamanga Park I - 6 min drive - 7.2 km

Getting around

  • San Luis Potosi Intl. Airport (SLP) - 16 min drive

Restaurants

  • ‪Costanzo HEB - ‬6 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Mr. Pampas - San Luis Potosí - ‬17 min walk
  • ‪Vips - ‬6 min walk
  • ‪Área de Comida Heb - ‬6 min walk

About this property

Hotel Sierra by HP Hotels

Hotel in the business district
You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Sierra by HP Hotels. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a gym.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • A free area shuttle, a front-desk safe, and barbecue grills
  • Smoke-free premises, a vending machine, and 1 meeting room
Room features
All 120 rooms offer comforts such as air conditioning, in addition to perks like free WiFi and free bottled water.
More conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch LCD TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle up to 5 km
  • Free bus station shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Private picnics

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Children's pool
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500.00 per pet, per night, plus a one-time cleaning fee of MXN 250.00 and a deposit of MXN 1000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 500.00 per pet, per night plus MXN 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 18 years old are not allowed in the fitness facility, and guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

City Express Suites San Luis Potosí Hotel San Luis Potosi
City Express Suites San Luis Potosí Hotel
City Express Suites San Luis Potosí San Luis Potosi
City Express Suites San Luis Potosí
City Suites San Luis Potosí
City Express Suites Luis Poto

Frequently asked questions

Does Hotel Sierra by HP Hotels have a pool?

Yes, this property has an outdoor pool.

Is Hotel Sierra by HP Hotels pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of MXN 1000 per stay and a fee of MXN 500.00 per pet, per night. A cleaning fee of MXN 250.00 also applies. Service animals are exempt from fees.

How much is parking at Hotel Sierra by HP Hotels?

Self parking is free at this property.

What time is check-in at Hotel Sierra by HP Hotels?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Sierra by HP Hotels?

Check-out is at 1 PM.

Where is Hotel Sierra by HP Hotels located?

Situated in the business district, this hotel is 0.6 mi (0.9 km) from Plaza Sendero Shopping Center and within 3 mi (5 km) of Alfonso Lastras Stadium and El Domo. Centenario Center of Arts and Leonora Carrington Museum are also within 3 mi (5 km).

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Hotel Sierra by HP Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 167 out of 247 reviews
Rating 8 - Good. 55 out of 247 reviews
Rating 6 - Okay. 11 out of 247 reviews
Rating 4 - Poor. 8 out of 247 reviews
Rating 2 - Terrible. 6 out of 247 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Juan

Liked: Cleanliness
The breakfast is delicious.
Stayed 1 night in Jul 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, excellent food, excellent staff
Stayed 1 night in Apr 2025

10/10 Excellent

Ruben

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable. Reasonably priced. Free breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

David Reyes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has a chillis restaurant next to the building, and another sea food restaurant and bar you can reach them just walking. Both are nice and delicious. Air conditioners are on point something very necessary at least for me. Excellent price, comes with breakfast slightly limited but still makes the trick
Stayed 1 night in Jul 2025

8/10 Good

pedro

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Jul 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far good
Stayed 3 nights in Jul 2025

10/10 Excellent

jose

Liked: Cleanliness, amenities, property conditions & facilities
Great property !!
Stayed 1 night in Jan 2025

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 2 nights in May 2025

8/10 Good

Maria Consuelo

Liked: Cleanliness, property conditions & facilities
Everything was fine. The only negativa was the breakfast was awful. All the food was salty and not able to eat it. The coffee was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was so friendly, safe location , supermarkets near by and dining options
Stayed 3 nights in Aug 2024

8/10 Good

christian

Liked: Cleanliness, staff & service, property conditions & facilities
Great traveling through property. Safe and convenient off the hwy. Yummy breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Amazing for the price! Clean, safe, & Chili’s is in the parking lot. Perfect for us as we were traveling through back to the border. Will stay again any time!
Stayed 1 night in Jan 2025

8/10 Good

Maykol

...
Stayed 1 night in Jul 2025

10/10 Excellent

GERARDO

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 1 night in Apr 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
The shower was not working properly.
Stayed 1 night in Mar 2025

10/10 Excellent

Cain

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Sorovabel

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atencion en la comida y muy agradable y comoda la cama. Gracias.
Stayed 1 night in Jul 2025

4/10 Poor

Fidel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Baño tapado, no tenían siquiera toallas en la habitación, al día siguiente sólo entraron a quitar las sábanas y a llevarse la única toalla que me consiguieron la noche anterior, pero no asearon la habitación ni tendieron la cama, tuvieron que cambiarme de cuarto Muy mala experiencia, pésimo hotel
Stayed 2 nights in Jul 2025

2/10 Terrible

Eugenio

Disliked: Amenities
Mala experiencia. Nos cancelaron la reservación
Stayed 1 night in Jul 2025

10/10 Excellent

Ivan

Liked: Cleanliness, property conditions & facilities
Mejoras con el personal
Stayed 1 night in Jul 2025

4/10 Poor

Jose Luis

Disliked: Amenities
No había disponibilidad en el hotel y no me hicieron el Ckeck in
Stayed 1 night in Jul 2025

10/10 Excellent

Viry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpia, amplia
Stayed 1 night in Jul 2025

10/10 Excellent

Ana Pao

Muy buen servicio
Stayed 1 night in Jul 2025

10/10 Excellent

Itzia

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena estancia
Stayed 1 night in Jul 2025

10/10 Excellent

Rudy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena opción de hospedaje a 5 minutos del Centro Histórico de la ciudad
Stayed 4 nights in Jul 2025