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"Staff are very accommodating and courteous. "

"The property was very clean and well kept. The location is very convenient. You can easily walk or take a tricycle to the SM Mall. It felt a little weird walking through a furniture store to get to the rooms but after the first day, it did not matter. The front desk staff was average, not rude but also not very friendly. The restaurant staff at Paul's provided excellent service! The Restaurant and Estelle's cafe were very convenient and had good options for dining. Overall I would recommend this hotel if you are looking for a affordable, clean, convenient and cozy stay while in Lipa City. "

"Not good quality "

"Minutes after checking in and putting our stuff down, a big rat was discovered under the bed. I opened the door and called a couple of housekeepers to sweep up rat droppings and locate to remove the big rat out of our room. After a few minutes, the rat came running out the room and the staff had a big laugh. We were too tired to ask for another room and none was offered anyway, so we stayed on the same one for the rest of our stay. The staff were amazing but the property was outdated and requires maintenance. Never again!"

"All the staff were polite, very accommodating and helpful to their guests inquiries. Will definitely come back if budget permits😊"

"There’s no towels, bath soap/body wash. "

"This hotel can’t cost 110 usd (price I paid for one night). Terrible experience with very noisy air conditioner, very small and unconformable room and breakfast with very limited chose to 1 pancake and 1 egg.. if you want more, pay extra. Never seen like that in my experience before.. "