Hotel Zaraya

A peaceful getaway where travelers can enjoy international dishes at Toro Gallo restaurant before relaxing poolside in a tranquil environment

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Where to?

Dates

June 2026

July 2026

Outdoor pool - Hotel Zaraya (San José de Cúcuta)

Breakfast, lunch and dinner served - Hotel Zaraya (San José de Cúcuta)

Minibar, desk, iron/ironing board, free WiFi - Hotel Zaraya (San José de Cúcuta)

Hotel Zaraya offers a calm retreat with garden grounds and an outdoor pool. Guests enjoy English breakfast and international cuisine at Toro Gallo restaurant. Practical amenities include WiFi and laundry services.

Wonderful

Popular amenities

Pool
Breakfast included
Pet friendly
Parking included
Free WiFi
Restaurant

P2,197 total

Jun 6 - Jun 7

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About this property

Hotel Zaraya

Property highlights
Take advantage of free English breakfast, a terrace, and a garden at Hotel Zaraya. The on-site international cuisine restaurant, Toro Gallo, offers breakfast, lunch, and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
- An outdoor pool
- Free self parking
- A ballroom, luggage storage, and a 24-hour front desk
- A banquet hall, concierge services, and 1 meeting room
Room features
All guestrooms at Hotel Zaraya feature perks such as air conditioning, as well as amenities like free WiFi and minibars.
Other conveniences in all rooms include:
- Bathrooms with showers and free toiletries
- Flat-screen TVs with cable channels
- Wardrobes/closets, refrigerators, and daily housekeeping

Similar properties

Pool
Breakfast included
Pet friendly
Kids pool

P2,395 total

May 24 - May 25

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Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Frequently asked questions

Does Hotel Zaraya have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Zaraya?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel Zaraya on Jun 6, 2026 start from P2,197, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Zaraya pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Zaraya?

Check-in begins at 3 PM.

What time is check-out at Hotel Zaraya?

Check-out is at 1:00 PM.

Where is Hotel Zaraya located?

Situated in San José de Cúcuta, this hotel is within a 5-minute walk of Colon Park, San Jose Cathedral, and Cucuta Museum of Culture. Ventura Plaza Commercial Center and Gobernación Norte de Santander are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

9.0

Property conditions & facilities

Verified

8/10 Good

Martin

Aug 1, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Nice clean hotel with friendly people. I would recommend it.

Stayed 8 nights in Jul 2024

Verified

10/10 Excellent

Grant

Oct 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.

Very very nice

Very good hotel, clean, excellent service... it was a 3-day stay, very peaceful and safe, I would always come back. I'm already part of the Hotel Zaraya family... good food... and first-class service... Danny Legro

Stayed 2 nights in Jun 2025

Verified

Grant

Nov 22, 2025

Liked: Cleanliness, staff & service, amenities

Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.

Estadia en Hotel Zaraya, buena atención,

Bueno estuvo satisfectorio lo que nos falto fue algo de comunicación, no sabiamos que podiamos pedir agua para tomar en las habitaciones, solo consumiamos en la noche y dia las que estaban en los cuartos, el cuarto que nos toco el baño esta mal edificicado, no se que tipo de arquitecto pudo idear esto?

Stayed 5 nights in Oct 2024

Verified

10/10 Excellent

rommel

Nov 2, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente como siempre muy atentos

Stayed 1 night in Oct 2024

Verified

2/10 Terrible

Karin

Sep 21, 2024

Una mala experiencia en este hotel..

Stayed 1 night in Sep 2024

Verified

8/10 Good

adanna mercedes

Jul 4, 2024

Jan 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una maravilla

Excelente, son muy amables y atentos!

Stayed 1 night in Jan 2024

Verified

10/10 Excellent

jorge

Aug 26, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

el personal muy amable

Stayed 1 night in Aug 2023

Verified

10/10 Excellent

Emma

Jul 28, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

En general, todo muy bien. Sólo que el precio debería reflejarse todo los gastos extras, sobretodo de impuestos para tener en cuenta en el pago

Stayed 2 nights in Jul 2023

Hotel Zaraya

Choose dates to view prices

Photo gallery for Hotel Zaraya

Reviews

Popular amenities

About this property

Hotel Zaraya

Similar properties

Hotel Millenium Victoria Plaza

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

You need to know

We should mention

Frequently asked questions

Have a question?

Reviews

Reviews

Wonderful

9.2

8.6

9.2

9.0

Reviews

8/10 Good

Martin

Good experience

Martin

10/10 Excellent

Grant

Grant

10/10 Excellent

cristian

cristian

10/10 Excellent

Arnnold

Arnnold

10/10 Excellent

Ravi

Ravi

8/10 Good

Ralf

Ralf

10/10 Excellent

Matilde

Matilde

10/10 Excellent

DANIEL

Very very nice

DANIEL

10/10 Excellent

Matilde

Matilde

10/10 Excellent

Nelson

Nelson

10/10 Excellent

Yalta Carelia

Yalta Carelia

2/10 Terrible

Gpa importaciones

Gpa importaciones

10/10 Excellent

Grant

Grant

10/10 Excellent

Ronier José

Ronier José

10/10 Excellent

Mccoam

Mccoam

10/10 Excellent

Arley