Take advantage of free English breakfast, a terrace, and a garden at Hotel Zaraya. The on-site international cuisine restaurant, Toro Gallo, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
San José de Cúcuta is home to Hotel Zaraya. Cucuta Museum of Culture and House of General Santander are cultural highlights, and some of the area's attractions include Banco de la Republica Cultural Area and Circus Pop. Visit our San José de Cúcuta travel guide
Calle 11 #2-40, San José de Cúcuta, Norte de Santander, 540006
What's nearby
Colon Park
3 min walk - 0.3 km
Gobernación Norte de Santander
5 min walk - 0.4 km
San Jose Cathedral
5 min walk - 0.4 km
Ventura Plaza Commercial Center
8 min walk - 0.7 km
General Santander Stadium
12 min walk - 1.1 km
Getting around
Cucuta (CUC-Camilo Daza Intl.)
6 min drive
Restaurants
Balcon Paisa
3 min drive
McDonald's
8 min walk
Asadero Puerta Al Llano
8 min drive
Frisby
5 min walk
El Corral Unicentro
5 min drive
About this property
Hotel Zaraya
Property highlights
Take advantage of free English breakfast, a terrace, and a garden at Hotel Zaraya. The on-site international cuisine restaurant, Toro Gallo, offers breakfast, lunch, and dinner. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
An outdoor pool
Free self parking
Luggage storage, concierge services, and smoke-free premises
A ballroom, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at Hotel Zaraya feature perks such as air conditioning, as well as amenities like free WiFi and minibars.
Other conveniences in all rooms include:
Bathrooms with showers and free toiletries
Flat-screen TVs with cable channels
Wardrobes/closets, refrigerators, and daily housekeeping
Free English breakfast available daily 6:30 AM to 9:30 AM
A bar/lounge
A restaurant
Restaurants on site
Toro Gallo
Things to do
Outdoor pool
Family friendly
In-room refrigerator
In-room washer/dryer
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Meeting room
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
More
2 buildings
3 floors
Ballroom
Banquet hall
Built in 2001
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Limited room service
Minibar
Refrigerator
More
Air conditioning
Desk
Iron/ironing board on request
Washer/dryer
Policies
Check-in
Check-in time starts at 3 PM
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 55 lbs per pet)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
This property does not have elevators
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Frequently asked questions
Does Hotel Zaraya have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel Zaraya?
As of Aug 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Zaraya on Sep 19, 2026 start from P3,023, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Zaraya pet-friendly?
Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 55 lbs per pet.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Zaraya?
Check-in begins at 3 PM.
What time is check-out at Hotel Zaraya?
Check-out is at 1:00 PM.
Where is Hotel Zaraya located?
Situated in San José de Cúcuta, this hotel is within a 5-minute walk of Colon Park, San Jose Cathedral, and Cucuta Museum of Culture. Ventura Plaza Commercial Center and Gobernación Norte de Santander are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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