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Hotel Tonchala

Property class: 3

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Located close to Ventura Plaza Commercial Center and Banco de la Republica Cultural Area, Hotel Tonchala provides free continental breakfast, a poolside bar, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a business center and a restaurant.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Double Room Executive

Premium bedding, down comforters, minibar, in-room safe

Double Room Executive

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room, 1 Double Bed

A modern bathroom with a glass bowl sink, a chrome faucet, and a large mirror above the sink.

Executive Double Room, 1 Double Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a sofa, a bedside table, and a painting on the wall.

Superior Room, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Quadruple Room, 2 Double Beds

A hotel room with two beds, each with a blue bedspread and white linens. There is a bedside table with a lamp and a phone, and a window with a view of buildings.

Family Quadruple Room, 2 Double Beds

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Single Room Executive

Premium bedding, down comforters, minibar, in-room safe

Single Room Executive

  • 27 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Room Executive with Street View

Premium bedding, down comforters, minibar, in-room safe

Room Executive with Street View

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi
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About the neighborhood

Located in San José de Cúcuta, Hotel Tonchala is in the city center and near the airport. Check out an event or a game at General Santander Stadium, and consider making time for Banco de la Republica Cultural Area, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our San José de Cúcuta travel guide
Map
Av. 0 Calle 10 Esquina, San José de Cúcuta, Norte de Santander, 780

What's nearby

  • Ventura Plaza Commercial Center
    2 min walk - 0.2 km
  • Banco de la Republica Cultural Area
    5 min walk - 0.4 km
  • Colon Park
    6 min walk - 0.6 km
  • Gobernación Norte de Santander
    11 min walk - 0.9 km
  • General Santander Stadium
    11 min walk - 1.0 km

Getting around

  • Cucuta (CUC-Camilo Daza Intl.)
    5 min drive

Restaurants

  • Balcon Paisa
    19 min walk
  • McDonald's
    6 min walk
  • Asadero Puerta Al Llano
    8 min drive
  • Frisby
    4 min walk
  • El Corral Unicentro
    4 min drive

About this property

Hotel Tonchala

  • Hotel near Ventura Plaza Commercial Center
  • Located close to Banco de la Republica Cultural Area and General Santander Stadium, Hotel Tonchala provides free continental breakfast, a poolside bar, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a restaurant.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • A front-desk safe, an elevator, and luggage storage
    • A 24-hour front desk, free newspapers, and a porter/bellhop
  • Room features
  • All 102 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate dining areas.
  • Extra amenities include:
    • Bathrooms with designer toiletries and bidets
    • LCD TVs with cable channels
    • Wardrobes/closets, separate dining areas, and daily housekeeping

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9.0 out of 10, Wonderful, 843 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A poolside bar
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Minibar
  • Room service
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for COP 69998.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 69998.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 9:30 AM to 7:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Hotel Tonchala have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:30 AM–7:30 PM.

Is Hotel Tonchala pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Tonchala?

Check-in start time: 1:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Tonchala?

Check-out is at 1:00 PM.

Where is Hotel Tonchala located?

Located in the heart of San José de Cúcuta, this hotel is within a 10-minute walk of Ventura Plaza Commercial Center and Banco de la Republica Cultural Area. General Santander Stadium and Gobernación Norte de Santander are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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