San Firenze - Fonte Di Sala Hotels

"Our arrival experience was less than stellar for a warm welcome to property. Front desk associate was very cold and accusatory of the situation we encountered outside of the property. We have traveled extensively and I expected better arrival experience. It all changed for the better when we finally got to our amazing suite and befriending two amazing individuals in the hotel bar. The roof top suite was absolutely amazing! The room is quiet, private and much larger than described on the site. We absolutely loved the room and the privacy. The rooftop suite is the best in the house! Claudio in the bar and Salvatore the sommelier are stellar to guests, they turned around the entire experience! I let them know what had happened upon arrival and they immediately got the GM to reach out to us. Lara, the GM is amazing and quickly made our experience turn into something so special, as we wanted! She is an incredible woman and turned our stay into an incredible experience! The breakfast is nothing less than wonderful and the service in their restaurants are so attentive and the food was delicious. Hands down, I would love to go back again. They certainly made things right by making our romantic stay, exactly what I wanted. They made us feel heard and valued and welcomed at this once in a lifetime experience. We made friends that we will cherish and memories that we will never forget! Claudio, Lara and Salvatore really made our stay exactly what we needed and wanted! "

"The room was in quite poor condition. There was only lukewarm water, the heating was noisy, the tv didn’t work, the lights over the bed flashed and the toilet seat was loose. It was a very stylish hotel but it just needs some maintenance. The breakfast was very good and the bed was comfortable "

"The personnel were warm and accommodating. The breakfast was amazing! The views were wonderful!"

"Room was wonderful, bathroom spacious and well appointed. Staff amazing and so friendly "

"What an incredible stay at Il Falconiere! Exceptional service and unforgettable experiences — from Silvia Baracchi’s amazing cooking class to an unbelievable dinner at the Michelin-starred restaurant. Breakfast in the glass room overlooking the Tuscan hills was pure magic. We loved wandering through Cortona — charming streets, fantastic restaurants, and surprisingly great shopping. Already dreaming of our next visit! "

"A very nice stay. Friendly and helpfull staff. Very nice Pool. Good breakfast outside. "

"Was using this hotel as a stopover while driving to Sorrento from the UK. The hotel was immaculate and extremely modern and in great condition. It was very convenient for our stopover as right next to the motorway. They person on reception while we were there was extremely helpful. On the night we stayed the hotel restaurant wasn't open but he recommended another local restaurant which he booked for us, and his recommendation was spot on."

"Staff were helpful in highlighting the best places to visit in the city. Room was perfect."

"We were satisfied with clean and comfortable of the facilities,generous spaces, kind sraffs. Distance from old town and train station is not close but ig was already notified at thestage of booking."