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Sereno Hotel

Property class: 3

Choose dates to view prices

You can look forward to a terrace, a garden, and a bar at Sereno Hotel. Treat yourself to a massage at the onsite spa. Guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Bar
  • Room service
The current price is P3,533
P4,169 total
includes taxes & fees
Sep 17 - Sep 18

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Premium bedding, iron/ironing board (on request), WiFi (free)

Standard Double Room

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Room

Premium bedding, iron/ironing board (on request), WiFi (free)

Deluxe Room

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

Premium bedding, iron/ironing board (on request), WiFi (free)

Family Room

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Bed
  • Free WiFi
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About the neighborhood

Zona Centro, a neighborhood in San Cristóbal de las Casas, is home to Sereno Hotel. Centro Cultural de los Altos and Ex-Convent of Santo Domingo are local landmarks, and some of the area's attractions include Arco de El Carmen & Centro Cultural El Carmen and Orquídeas Moxviquil Botanical Garden. Visit our San Cristóbal de las Casas travel guide
Map
Av. 16 de Septiembre No. 22, Centro, San Cristóbal de las Casas, CHIS, 29200

What's nearby

  • A collection of colorful, textured sculptures.
    Mesoamerican Museum of Jade
    2 min walk - 0.2 km
  • A historic church with ornate architecture and a clock tower, surrounded by a cobblestone plaza and streetlights.
    San Cristóbal de las Casas Cathedral
    3 min walk - 0.3 km
  • A historic plaza with colonial architecture, including a church with a bell tower and a building with a red archway.
    Plaza 31 de Marzo
    3 min walk - 0.3 km
  • A vibrant market filled with colorful textiles, jewelry, and accessories.
    Santo Domingo Handicraft Market
    8 min walk - 0.7 km
  • Museo de San Cristóbal
    3 min walk - 0.3 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ)
    74 min drive

Restaurants

  • El Mezcalito
    1 min walk
  • La Tertulia
    2 min walk
  • Café Bar Revolución
    1 min walk
  • Tamales Regionales
    4 min walk
  • Tarumba Restaurant
    1 min walk

About this property

Sereno Hotel

  • Remodeled hotel, renovated in 2024 and located in Zona Centro
  • You can look forward to a terrace, a garden, and a bar at Sereno Hotel. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi.
  • You'll also enjoy perks such as:
  • Luggage storage and tour/ticket assistance
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as premium bedding, as well as amenities like free WiFi.
  • More amenities include:
    • Hair dryers and shampoo
    • 42-inch plasma TVs with cable channels
    • Private yards, heating, and daily housekeeping

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport shuttle on request

Food and drink

  • A bar/lounge
  • Hosted evening meal available on Tuesday, Wednesday, Thursday, Friday, and Saturday for a fee of MXN 400
  • Snack bar/deli

Restaurants on site

  • INDÓMITO

Things to do

  • Full-service spa

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator
  • Smooth flooring in public areas

More

  • 1 floor
  • Colonial architecture
  • Designated smoking areas
  • Renovated entire property - July 2024

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with cable channels

Food and drink

  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 250.00 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 250.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 250.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 250.0 per day
  • Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Sereno Hotel pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of MXN 250.00 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Sereno Hotel?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Sereno Hotel on Sep 17, 2026 start from P3,533, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Sereno Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Sereno Hotel?

Check-out is at noon.

Where is Sereno Hotel located?

Located in Zona Centro, this spa hotel is steps from Mesoamerican Museum of Jade and San Cristóbal de las Casas Cathedral. Museo de San Cristóbal and Ex-Convent of Santo Domingo are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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