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Hotel Real del Carmen

2.0 star property
A charming retreat in De La Merced where travelers can stay connected while enjoying a peaceful atmosphere and attentive service

Choose dates to view prices

Hotel Real del Carmen occupies a prime location in the heart of De La Merced. The property provides free in-room WiFi for guests who need to stay connected. Travelers appreciate the convenient luggage storage, round-the-clock front desk, and the notably helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk
The current price is P1,992
P2,351 total
includes taxes & fees
May 23 - May 24
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About this property

Hotel Real del Carmen

  • Hotel located in Barrio de La Merced
  • Hotel Real del Carmen provides everything you need. Stay connected with free in-room WiFi.
  • Additional perks include:
  • Smoke-free premises, a 24-hour front desk, and luggage storage
  • Room features
  • All guestrooms at Hotel Real del Carmen have amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with cable channels
    • Ceiling fans, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number MORL660109TL6

We should mention

This property does not have elevators

Frequently asked questions

Is Hotel Real del Carmen pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Real del Carmen?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Real del Carmen on May 23, 2026 start from P1,992, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Hotel Real del Carmen doesn't offer parking.

What time is check-in at Hotel Real del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Real del Carmen?

Check-out is at 11:30 AM.

Where is Hotel Real del Carmen located?

Located in Barrio de La Merced, this hotel is steps from Regional Costume Museum, La Merced Church, and Amber Museum of Chiapas. Mesoamerican Museum of Jade and Plaza 31 de Marzo are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

10

Amenities

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 6 out of 16 reviews
Rating 6 - Okay. 3 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
El estado de la habitación siempre estuvo muy bien atendido. El personal siempre amable y disponible.
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente calidad precio...

100% Recomendable, habitación con camas muy comodas,en planta baja y cerca del centro, limpio y bonita decoración. Excelente el precio por la habitación con 3 camas.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seguro
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Andrés Macario

Liked: Cleanliness, property conditions & facilities
No realizaron limpieza a recámara
Stayed 2 nights in Apr 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza, servicio y comodidad

Si buscas un hotel cercano a la plaza principal ,muy comunicado,donde te atiendan super bien no dudes en elegir estar en este hotel,atendido por personal muy atento a tus necesidades,limpio,acogedor y cercano a la parte del centro de la ciudad
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Christian

Stayed 1 night in Feb 2026
Verified

6/10 Okay

Alexandra

Stayed 1 night in Feb 2026
Verified

8/10 Good

Luis

Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Carlos Alfredo

Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Erandeni

Stayed 1 night in Sep 2025
Verified

8/10 Good

Francesco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025
Verified

10/10 Excellent

José Antonio

Stayed 3 nights in Mar 2025
Verified

8/10 Good

angel ivan

Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024