Verified
4/10 Poor
Ciro
Jan 1, 2020
Liked: Cleanliness
Disliked: Room comfort
Experiencia regular
Ciro
Stayed 3 nights in Dec 2019
Hotel Lya
2.5 star property
Travelers enter the vibrant heart of this colonial city, where helpful staff and amenities ensure an unforgettable San Cristóbal experience.
Choose dates to view prices
Photo gallery for Hotel Lya
Hotel Lya, steps from San Cristóbal de las Casas Cathedral, offers more than a convenient location. Guests enjoy practical in-room WiFi, and the 24-hour front desk, concierge services, and tour assistance help visitors navigate this historic colonial destination with ease.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Free WiFi
- Housekeeping
- 24/7 front desk
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The property charges MXN 3 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Credit card charges are subject to a surcharge of MXN 3
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
There is limited hot water on site
Frequently asked questions
Is Hotel Lya pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Lya?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.
What time is check-out at Hotel Lya?
Check-out is at noon.
Where is Hotel Lya located?
Located in Barrio de Guadalupe, this hotel is within a 10-minute walk of Guadalupe Church and Na Bolom Cultural Museum. San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.0
Location
9.2
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 11 out of 16 reviews
10 - Excellent
11
Rating 8 - Good. 3 out of 16 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 16 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 16 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 16 reviews
2 - Terrible
0
Reviews
Verified
8/10 Good
Verified traveler
Nov 24, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Cristóbal
The hotel was clean. The breakfast was not good, was coffee and some bread. The location is not great, you can find a closer one. However the hotel is clean and staff is friendly
Verified traveler
Stayed 2 nights in Nov 2019
Verified
10/10 Excellent
Norma
Nov 8, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar muy acogedor y la atención del personal inmejorable, se esmeran en atender al huésped, definitivamente volveremos.
Norma
Stayed 3 nights in Nov 2019
Verified
6/10 Okay
Verified traveler
Sep 17, 2019
Liked: Cleanliness, amenities, property conditions & facilities
un poco mas amplios los cuartos, ya que el lugar esta muy reducido.
Verified traveler
Stayed 2 nights in Sep 2019
Verified
10/10 Excellent
Verified traveler
Aug 27, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo de acuerdo a lo indicado. Considero que la tarifa es de acuerdo al servicio que se propone
Verified traveler
Stayed 1 night in Aug 2019
Verified
10/10 Excellent
Verified traveler
Aug 15, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
solo lo que no me gusto es su ubicacion, es lo unico, muy retirada del centro
Verified traveler
Stayed 1 night in Aug 2019
Verified
10/10 Excellent
Verified traveler
Aug 14, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amabilidad y atención por parte del personal, un lugar muy acogedor y en una buena ubicación
Verified traveler
Stayed 1 night in Jul 2019
Verified
8/10 Good
GIOVANNA
Aug 7, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ME GUSTO QUE RESPETARON LA RESERVACIÓN Y ME ATENDIERON MUY BIEN
GIOVANNA
Stayed 3 nights in Jul 2019
Verified
10/10 Excellent
Martha Elva
Jul 24, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Altamente recomendable
Es altamente recomendable el hotel! Muy limpio, ordenado, cómodo, el servicio siempre pendiente de lo qué puedas necesitar además muy amables, el servicio que tiene en el área del comedor muy bien pensado tiene lo necesario para un snack.
Martha Elva
Stayed 3 nights in Jul 2019
Verified
10/10 Excellent
RODRIGO
Jun 16, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente calidad!
Es un hotel muy limpio, muy bien ubicado, con una excelente atención por parte de los encargados ya que en todo momento están atentos a lo que necesitas y sobre todo a un buen precio.
RODRIGO
Stayed 5 nights in Jun 2019
Verified
10/10 Excellent
MIRIAM_TOVAR
May 15, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas muy cómodas y el baño muy amplio, lo recomiendo!!
MIRIAM_TOVAR
Stayed 1 night in May 2019
Verified
10/10 Excellent
Héctor
Nov 5, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran lugar
Un hotel muy cómodo el personal es super amable la ubicación es buena justo a lado de una de las iglesias
Héctor
Stayed 2 nights in Nov 2018
Verified
10/10 Excellent
Verified traveler
Dec 1, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 5 nights in Nov 2019
Verified
8/10 Good
Verified traveler
Nov 5, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 1 night in Nov 2019
Verified
10/10 Excellent
Roberto
Jul 14, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Roberto
Stayed 2 nights in Jul 2019
Verified
10/10 Excellent
SANDRA
Jul 13, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SANDRA
Stayed 3 nights in Jul 2019