Hotel Hacienda Don Juan

Hotel in San Cristóbal de las Casas with free breakfast and a 24-hour front desk

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

1 bedroom, individually decorated, iron/ironing board

Breakfast and dinner served, international cuisine

Experience the warm ambiance of Hotel Hacienda Don Juan, where lush gardens and international cuisine at Los Alamos restaurant await. Enjoy a coffee shop/cafe, dry cleaning/laundry services, free self parking and an area shuttle to make your stay seamless.

Excellent

Popular amenities

Breakfast included
Room service
24/7 front desk
Laundry
Parking included
Housekeeping

Room options

Check availability for these dates

Tonight

Nov 25 - Nov 26

Tomorrow

Nov 26 - Nov 27

All rooms

1 bed

2 beds

3+ beds

Showing 10 of 10 rooms

Room Standard

Exceptional

30 sq m
Sleeps 3

Standard Room, 1 King Bed

Wonderful

Highlights

Balcony

Individually decorated

TV

Separate bedroom

Hair dryer

Private bathroom

Cable channels

Wardrobe or closet

28 sq m
Sleeps 2
1 King Bed

Standard Double Room, 2 Double Beds

Exceptional

Highlights

Balcony

Individually decorated

TV

Separate bedroom

Hair dryer

Private bathroom

Cable channels

Wardrobe or closet

28 sq m
Sleeps 4
2 Double Beds

Standard Double Room, Multiple Beds

Highlights

Balcony

Individually decorated

TV

Separate bedroom

Hair dryer

Private bathroom

Cable channels

Daily housekeeping

Sleeps 3
1 King Bed and 1 Twin Bed

Economy Double Room, Multiple Beds

Highlights

Balcony

Individually decorated

TV

Separate bedroom

Hair dryer

Private bathroom

Cable channels

Daily housekeeping

Sleeps 4
1 King Bed and 1 Double Bed

Superior Suite, 1 King Bed

Highlights

Balcony

Individually decorated

TV

Separate bedroom

Hair dryer

Private bathroom

Cable channels

Daily housekeeping

1 bedroom
Sleeps 2
1 King Bed

Family Triple Room, Multiple Beds

Highlights

Balcony

Individually decorated

TV

Separate bedroom

Hair dryer

Private bathroom

Cable channels

Daily housekeeping

Sleeps 5
2 Double Beds and 1 Twin Bed

Standard Triple Room, Multiple Beds

Highlights

Balcony

Individually decorated

TV

Separate bedroom

Hair dryer

Private bathroom

Cable channels

Daily housekeeping

Sleeps 4
1 Double Bed and 2 Twin Beds

Standard Quadruple Room, Multiple Beds

Highlights

Balcony

Individually decorated

TV

Separate bedroom

Hair dryer

Private bathroom

Cable channels

Daily housekeeping

Sleeps 5
1 Double Bed and 3 Large Twin Beds

Double Room Standard

30 sq m
Sleeps 6

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About the neighborhood

Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristóbal de las Casas, CHIS, 29290

What's nearby

Moxviquil - 16 min walk - 1.4 km
Palace of Justice of Los Altos - 20 min walk - 1.7 km
Arches of Carmen - 7 min drive - 2.9 km
Ciudad Cuauhtemoc - 7 min drive - 2.9 km
San Cristóbal de las Casas Cathedral - 8 min drive - 3.3 km

Getting around

Angel Albino Corzo Intl Airport (TGZ) - 70 min drive

Restaurants

‪Taquicardia - ‬17 min walk
‪La Cabaña De Don Juan Bosco - ‬12 min walk
‪El Lechon Coleto - ‬3 min walk
‪Tacos y Carnitas Morelia - ‬17 min walk
‪Las Gorditas "La Michoacana - ‬15 min walk

About this property

Hotel Hacienda Don Juan

Hotel near San Cristóbal de las Casas Cathedral

You can look forward to free continental breakfast, a coffee shop/cafe, and a garden at Hotel Hacienda Don Juan . The on-site international cuisine restaurant, Los Alamos, offers breakfast, dinner, and light fare. In addition to dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Other perks at this hotel include:

Free self parking
An area shuttle, tour/ticket assistance, and meeting rooms
A 24-hour front desk, a porter/bellhop, and luggage storage

Room features

All guestrooms are individually decorated, and have amenities such as free internet.

More amenities include:

Bathrooms with showers and free toiletries
TVs with cable channels
Balconies, daily housekeeping, and phones

Similar properties

Parking included
Free WiFi
Restaurant
Bar

P2,147 total

includes taxes & fees

Nov 27 - Nov 28

Property amenities

Internet

Available in all rooms: Free wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transportation

Area shuttle (surcharge)
Free self parking on site

Food and drink

Free continental breakfast available daily 7:30 AM to 10:30 AM
A coffee shop/cafe
A restaurant

Restaurants on site

Los Alamos

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

Meeting rooms

Outdoors

Garden

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)

More

1 building
2 floors
Smoking not allowed

Room amenities

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

TV with cable channels

Food and drink

Limited room service

More

Access via exterior corridors
Individual decor
Iron/ironing board on request
Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Only registered guests are allowed in the guestrooms

No pets and no service animals are allowed at this property

Property is also known as

Hacienda Don Juan Cristobal l

Hacienda Don Juan San Cristobal De Las Casas

Hotel Hacienda Don Juan

Hotel Hacienda Don Juan San Cristobal De Las Casas

Frequently asked questions

Is Hotel Hacienda Don Juan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Don Juan ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hacienda Don Juan ?

Check-out is at noon.

Where is Hotel Hacienda Don Juan located?

Situated in San Cristóbal de las Casas, this hotel is within 1 mi (2 km) of Palace of Justice of Los Altos and Moxviquil. Santo Domingo Handicraft Market and Arches of Carmen are also within 2 mi (3 km).

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Hotel Hacienda Don Juan Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

antonia

Apr 22, 2024

Liked: Amenities

Everything was nice very clean and friendly

Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Dec 27, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the look of the hacienda and the history.

Stayed 3 nights in Dec 2023

4/10 Poor

Carmen Canales Y Marielena

Mar 14, 2024

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness, amenities

It was very cool place

Stayed 4 nights in Mar 2024

10/10 Excellent

Francisco

Jun 27, 2025

Ok

Stayed 1 night in Jun 2025

10/10 Excellent

Angelica

Aug 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly people very helpful

Stayed 6 nights in Jul 2024

10/10 Excellent

Richard

Jul 11, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Amazing place. Great experience

Stayed 1 night in Jul 2023

10/10 Excellent

Luis

Nov 29, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

One of the best places I’ve been at. Great staff and service. Great/affordable Tours and Ammenities are offered.

10/10 Excellent

Veronica

Oct 20, 2024

Liked: Amenities, property conditions & facilities

I had fun

Stayed 4 nights in Oct 2024

8/10 Good

nelsy

Nov 18, 2024

Liked: Cleanliness

This property needs more staff to keep up

Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Aug 24, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely beautiful

Stayed 5 nights in Aug 2023

10/10 Excellent

karen

Jul 1, 2024

I really love the property. It is rustic and Mexican 🇲🇽 The only negative thing about this place, in my opinion, is about 30 minutes far from downtown. Other than that, I love it!!

Stayed 7 nights in Jun 2024

6/10 Okay

Maritza

Oct 17, 2023

Liked: Staff & service, property conditions & facilities

Beautiful place , but it does need a little work and hot water keeps running out

Stayed 5 nights in Oct 2023

10/10 Excellent

aida

Jun 13, 2023

Liked: Cleanliness, property conditions & facilities

The whole team members are very helpful they help with any need you might have. The person from second shift are awesome very helpful very knowledgeable. Thanks family

Stayed 5 nights in Jun 2023

8/10 Good

Victoria

Mar 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hacienda is beautiful and historic. Antiques all around, quiet, peacocks roaming around and you get the feeling of being in the middle of a jungle. The soft music is pleasant, the workers are willing to help. Also there is a restaurant open for breakfast and on the weekends they open for dinner too. The only thing I wish they had beaters, it gets very cold in the room at night and all you have is more blankets. Other than that, it is a gem.

Stayed 6 nights in Mar 2024

10/10 Excellent

Arturo

Jun 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Ok

Stayed 1 night in Jun 2024

2/10 Terrible

Michael

Jan 23, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Was assigned to room 8, room was freezing. Asked for a different room and changed me to 10 for a $200mx daily upcharge. I paid as long as it was warmer. Get to the room WiFi couldn’t reach there, shower was either extremely hot or cold. Bathroom had a smell coming out of the floor drain.

8/10 Good

Cindy

Feb 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect amount of rustic Mexican charm

Beautiful property. Has peacocks as well as old antique cars. Incredibly safe. The property is locked at night so make sure you know how to get back in if the gates are locked. The grounds are gorgeous. It is hard to imagine such beautiful gardens in the middle of a city. Free parking on site. We did not drive as the collectivos came by every 5 minutes to take us to Centro. We discovered parking downtown would have been next to impossible. The room is rustic. Old time Mexican charm…just what we wanted. Potable drinking water in every room. It rained while we were there and it was cold. Unfortunately the hotel does not have ANY HEAT! They gave us extra blankets and the sleeping temperature was perfect…but with no heat you either wanted to be in bed under the covers or out walking or in a restaurant WITH heat!! Would we stay here again? Yes! We loved it. The only issue was heat, and when San Cristobal is rarely COLD, they basically do not need it. But it certainly wouldn’t hurt to have a few space heaters.

Stayed 2 nights in Feb 2024

6/10 Okay

Goktug

Dec 28, 2024

Liked: Cleanliness

Disliked: Property conditions & facilities

We came with my personal car but if you don't have a vehicle you need a taxi or public transport in order to visit the town. The hotel is actually a colonial house, everything is original and beautiful except some really annoying details.... - There's absolutely no desk/table in rooms, if you need to work there's no way you can work efficiently it is just a bed, and a closet for make up but there's no way to work in the rooms... - The room we stayed (room number #2), had only 2 plug sockets which is also inconvenient. - There's no coffee maker in the rooms. - They lack employees, the restaurant is only open in the morning and thursday, friday, saturday and sunday they open from 6pm to 10pm at night where you can finally drink some coffee. Everything is low quality.... They use the cheapest soap the cheapest bed covers, towels... How can you give torn away towels to your guests? I met the owner of the hotel but I was working so I didn't have chance to tell him these things but in any case he doesn't seem to be caring at all... And I also saw him treating bad to his employees... If I cannot get room service or at least find some basic things like coffee, water.... What's the point of statying in a hotel? I could also stay in my car...

Stayed 8 nights in Dec 2024

4/10 Poor

Cynthia

Nov 24, 2025

Disliked: Amenities

La habitacion tenia una pared que se le estaba cayendo la pintura, el respaldo de la cama estaba enpolvado y asi estuvo durante mi estancia, al siguiente dia de mi llegada, no me valieron el desayuno incluido ofertado al momento de hacer mi reservacion, me dijeron que no estaba incluido,las amenidades de la habitacion muy deficientes, la Television muy pequeña, el wifi no abarcaba hasta mi habitacion y se desconectaba a cada rato. En el area del baño, la regadera al momento de bañarse mojaba todo el piso hasta el WC En si las instalaciones no son nada parecidas a las publicadas..esta un poco descuidado. NO ME GUSTO MI ESTANCIA

Stayed 3 nights in Nov 2025

10/10 Excellent

Antonio

Nov 13, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Es una hacienda muy antigua , muy limpia y a mi me encanto

Stayed 3 nights in Nov 2025

6/10 Okay

Nayely

Nov 10, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Lo único malo fue que tuvimos inconveniente con el desayuno que nos marcaba incluido cuando y se la reserva y luego en el hotel ya no aparecía, los del hotel le echaron la culpa a la aplicación y la verdad el hotel me encantó

Stayed 3 nights in Oct 2025

6/10 Okay

Simon

Oct 19, 2025

Liked: Cleanliness, amenities

Me gusto el lugar ya que es un lugar tranquilo y muy fresco, pero cuando hice mi reservación decía desayuno incluido pero es mentira, ya que no te explican que solo está incluido en ciertas habitaciones, el internet y el cable solo funcionó un día de hay ya no volvió a funcionar.

Stayed 2 nights in Oct 2025