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Hotel Dulce Luna

2.5 star property
Hotel in San Cristóbal de las Casas with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Dulce Luna

Terrace/patio
Front of property
Iron/ironing board, free WiFi, bed sheets
Bathroom
21-inch TV with satellite channels
Located in the heart of Santa Lucía, Hotel Dulce Luna offers a warm welcome with its on-site shopping mall and beautiful terrace. Connect to WiFi, unwind with tour/ticket assistance, and enjoy luggage storage for a seamless stay.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi
The current price is P1,173
P1,384 total
includes taxes & fees
Oct 6 - Oct 7

Room options

Check availability for these dates

Tonight
Oct 5 - Oct 6
Check availability for tonight Oct 5 - Oct 6
Tomorrow
Oct 6 - Oct 7
Check availability for tomorrow Oct 6 - Oct 7
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room

Iron/ironing board, free WiFi, bed sheets

Standard Room

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

7.0 out of 10
Good
(2 reviews)

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 2 Double Beds

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds

8.0 out of 10
Very good
(3 reviews)

Highlights

TV
Private bathroom
Satellite channels
Daily housekeeping
Wardrobe or closet
  • 17 sq m
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Located in San Cristóbal de las Casas, Hotel Dulce Luna is in the city center. Church of San Nicolás and Ciudad Cuauhtemoc are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal.
Visit our San Cristóbal de las Casas travel guideOpens in a new window
Map
Avenida Benito Juarez #13, Barrio de Santa Lucia, San Cristóbal de las Casas, CHIS, 29250

What's nearby

  • Santo Domingo Handicraft Market - 3 min walk - 0.3 km
  • Plaza 31 de Marzo - 6 min walk - 0.6 km
  • Mesoamerican Museum of Jade - 8 min walk - 0.7 km
  • San Cristóbal de las Casas Cathedral - 8 min walk - 0.7 km
  • Ciudad Cuauhtemoc - 10 min walk - 0.9 km

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 71 min drive

Restaurants

  • ‪Taqueria El Charrito - ‬5 min walk
  • ‪Hamburguezas De San Francisco - ‬5 min walk
  • ‪Casa de Las Lolas - ‬1 min walk
  • ‪Hijos del Maíz - ‬1 min walk
  • ‪Pox Grill - ‬4 min walk

About this property

Hotel Dulce Luna

Hotel located in Santa Lucía
Hotel Dulce Luna provides amenities like a terrace and a shopping mall on site. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Full breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • A front-desk safe, a water dispenser, and luggage storage
Room features
All guestrooms at Hotel Dulce Luna include amenities such as free WiFi.
More amenities include:
  • Bathrooms with showers and free toiletries
  • 21-inch TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and phones

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9.2 out of 10, Wonderful, 159 reviews
The price is P1,799
P2,123 total
includes taxes & fees
Oct 6 - Oct 7
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 95 per person

Things to do

  • Shopping mall

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-inch TV with satellite channels

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 8 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 95 per person
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property

Property is also known as

Hotel Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna
Dulce Luna San Cristobal de las Casas
Hotel Dulce Luna San Cristobal De Las Casas, Mexico - Chiapas
Jardines de Luz
OYO Hotel Dulce Luna
Hotel Dulce Luna Hotel
Hotel Dulce Luna San Cristóbal de las Casas
Hotel Dulce Luna Hotel San Cristóbal de las Casas

Frequently asked questions

Is Hotel Dulce Luna pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Dulce Luna?

As of Oct 5, 2025, prices found for a 1-night stay for 2 adults at Hotel Dulce Luna on Oct 6, 2025 start from P 1,172.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Dulce Luna?

This hotel doesn't offer parking.

What time is check-in at Hotel Dulce Luna?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Dulce Luna?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Dulce Luna located?

Located in Santa Lucía, this hotel is within a 10-minute walk of Santo Domingo Handicraft Market, Arches of Carmen, and Foro Cultural Kinoki. Café Museo Café and Church of San Nicolás are also within 10 minutes.

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Hotel Dulce Luna Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 145 reviews
Rating 8 - Good. 41 out of 145 reviews
Rating 6 - Okay. 32 out of 145 reviews
Rating 4 - Poor. 25 out of 145 reviews
Rating 2 - Terrible. 10 out of 145 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lesly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encanto, es súper cómodo y fácil de llegar, la atención es increíble.
Stayed 1 night in Aug 2025

10/10 Excellent

Ingrid Jhovana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención
Stayed 1 night in Jul 2025

10/10 Excellent

Candelaria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien ubicada y sobre todo es miy comoda la instancia
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
servicio de cafe deli, el trato fabuloso y la precion del agua extraordinaria
Stayed 1 night in May 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable y atento
Stayed 1 night in Mar 2025

8/10 Good

Luis Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien, muy tranquilo el lugar
Stayed 1 night in Apr 2025

8/10 Good

Liz Mirel

Liked: Cleanliness, property conditions & facilities
Cumplió con lo esperado.
Stayed 3 nights in Apr 2025

6/10 Okay

Octavio

Bien si tienes poco presupuesto

Es un hotel barato, y te ofrece justo eso, una cama donde dormir,un baño privado y habitación amplia. Realmente para el precio que pagamos, está bien, pero NO me quedaría ahí de nuevo, porque prefiero lugares más agradables La habitación no estaba sucia pero la falta de pintura en las paredes y los colchones bastante desgastados le daban una imagen algo "sucia". Nos rescató de una noche de fiesta, pero no volveria.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel por el precio no puedes exigir más

La atención ves muy buena, el precio es bueno por lo que te incluye, sin duda volvería, y aunque no puedes exigir más hay áreas de oportunidad como que me ofrecieron estacionamiento y luego me rechazaron el acceso, y las cobijas en general todo muy bien . Cómo repito por el precio y la zona es de lo mejorcito que encontrarás.
Stayed 1 night in Apr 2025

10/10 Excellent

javier ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

viaje fin de semana

una experiencia agradable, el personal te recibe de una manera cordial
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció muy cerca de los lugares, solo una cosa el baño tenia un poco de mooo pero todo lo demás excelente
Stayed 2 nights in Feb 2020

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comodo

El servicio es bueno, el trato amable. El luga es sencillo pero muy comodo. Cuentan con agua caliente y ofrecen shampo, jabon, papel de baño, servicio de television por cable.
Stayed 1 night in Dec 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien, Pero nos tocó ruido.

Las personas hacen mucho ruido, hay un juego de futbolito que es muy ruidoso y no permite descansar a gusto.
Stayed 1 night in Dec 2024

4/10 Poor

miguel angel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

no recomendable

el hotel a mi criterio no cumple los estandares para calificarlo con tres estrellas, su localizacion no es clara y no se informa por parte del hotel fue dificil dar con la nomenclatura de la calle, la habitacion es mas adecuada para un Hostal o casa de huespedes, el sanitario no cuenta con lo basico para el aseo personal, solo con una toalla pequela , mala expediencia.
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel was clean, fairly basic, what I expected for the price. Workers were friendly. We did have an issue with water leaking out of a light fixture over my friend,s bed which soaked through to the mattress. Nobody seemed terribly concerned about it, there wasn’t a comparable room available to move to. I had to suggest that we flip over the mattress and move the bed away from the fixture in case it happened again, which it did not. Water leaked each time we used the bathroom sink, which we reported at the same time, but it never was resolved. We kept an extra towel on the floor.
Stayed 7 nights in Jan 2020

2/10 Terrible

Mirna

Liked: Cleanliness
Disliked: Property conditions & facilities
Tardo mucho en atenderme, no había agua calienteen el cuarto
Stayed 2 nights in Oct 2025

10/10 Excellent

neftali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Alex Salomon

Stayed 2 nights in May 2025

8/10 Good

Carmen Jesús

Stayed 2 nights in May 2025

6/10 Okay

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

Martha Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Jeremy

Stayed 4 nights in Jan 2025

2/10 Terrible

Juan

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Fátima del Rosario

Stayed 1 night in Nov 2024

8/10 Good

Rubisel De Jesus

Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 1 night in Oct 2024

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