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Hotel Don Quijote

2.5 star property
Travelers can plan their day exploring historic sites like San Cristóbal de las Casas Cathedral while enjoying morning coffee in this central hotel

Choose dates to view prices

Located in Zona Centro, Hotel Don Quijote offers free in-room WiFi and dry cleaning services. Guests can enjoy complimentary coffee or tea in the lobby before visiting nearby attractions. The hotel also provides luggage storage for those wanting to maximize exploration time.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk
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The price is P2,029
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includes taxes & fees
May 21 - May 22
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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Don Quijote pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Don Quijote?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Don Quijote?

Check-out is at noon.

Where is Hotel Don Quijote located?

Located in Zona Centro, this hotel is steps from Foro Cultural Kinoki and Café Museo Café. Church of San Nicolás and San Cristóbal de las Casas Cathedral are also within 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.8

Cleanliness

9.4

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 18 out of 63 reviews
Rating 8 - Good. 24 out of 63 reviews
Rating 6 - Okay. 8 out of 63 reviews
Rating 4 - Poor. 9 out of 63 reviews
Rating 2 - Terrible. 4 out of 63 reviews

Reviews

Verified

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, amenities
Property older, a little dark and can be chilly. Awesome location, very clean, staff were great!! Open floor plan, can be noisy. Excellent value as it is clean and walkable to most things.
Stayed 16 nights in Oct 2024
Verified

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Jul 2024
Verified

8/10 Good

Carlos Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo
Stayed 3 nights in May 2024
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable lugar
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Necesita un buen mantenimiento para no dejar que se siga deteriorado por lo demás todo muy bien
Stayed 8 nights in Mar 2024
Verified

8/10 Good

Yare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Agradable para mi familia y súper accesible
Stayed 2 nights in Feb 2024
Verified

4/10 Poor

antonio

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 5 nights in Jan 2024
Verified

8/10 Good

AngelesR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
me gusto la cercanía de todos los negocios puedes irte caminando a la central de autobús y ahí cerca todos los restaurantes y tiendas, a la vuelta venden un chocolate artesanal delicioso. El restaurante perfecto para descansar, sabanas almohadas y toallas limpias.
Stayed 3 nights in Sep 2019
Verified

6/10 Okay

Tomasa

Liked: Cleanliness, staff & service

Huéspedes escandalosos

El hotel es agradable, limpio y tiene excelente ubicación, desgraciadamente había huéspedes que no tenían consideración por los demás y hicieron demasiado ruido por la noche y muy de Mañana
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien, el establecimiento muy comodo y un excelente servicio
Stayed 3 nights in Apr 2019
Verified

4/10 Poor

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities

Unreliable and unhygienic

I got a last minute booking for a night at this hotel. The walls where thin. The bed was made nicely. But the toilet hadn’t even been flushed. It was very loud. I asked for shuttle service to the airport at 5am. I did receive a wake up call, but not until 5. The shuttle never showed and I had to take a taxi. The man working the front desk was clueless and tried to recharge me for the room. This will be my one and only stay.
Stayed 1 night in Mar 2019
Verified

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel genial

Excelente atención y servicio, hotel bonito,limpio, buena zona .
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Osvaldo Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen

Excelente hotel, los cuarto son muy amplios y cómodos, el servicio excelente y amable, buena ubicación cerca del centro
Stayed 1 night in Jan 2019
Verified

8/10 Good

IZRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Excelente hotel, muy buen ubicado para los que buscan la zona centro, la cama un poco dura jeje y sugeriría que las cobijas s aún más calientes y menos pesadas, en general muy buena regresaría sin problemas
Stayed 3 nights in Feb 2018
Verified

8/10 Good

Rafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel agradable

Es un hotel pequeño pero confortable, el personal es muy amable.
Stayed 1 night in Mar 2018
Verified

6/10 Okay

muy. buena hubicacion

Liked: Cleanliness, property conditions & facilities

placentero

agradable
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un bon rapport qualité prix Dans une ville tourist

Un hôtel simple bien situé au.centre ville.rien de particulier ni positif ni negatif.
Verified

8/10 Good

Paty

Liked: Cleanliness, staff & service, property conditions & facilities

Excelente ubicacion

Hotel limpio, sencillo con excelente ubicacion. el personal siempre muy amables y atentos. volveria a hospedarme ahi. ampliamente recomendado
Verified

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful little hotel in the Historic Center

The hotel is decorated with traditional woodwork.
Verified

8/10 Good

Ramiro & family

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy comodo y a un paso del centro

Es un lugar muy comodo con personal muy amable. Una buena opcion para quien busca buen precio y cercania de los mejores atractivos de la ciudad.
Verified

4/10 Poor

chbritch

Disliked: Room comfort

not a good choice at the moment

the good points: a fair price for what you get as the place is clean and you get plenty of bed space and a shower room that actually has hot water the negative: the rooms are small and so overcrowded with beds that you actually are unable to walk around the beds without bumping into furniture even if you are careful. There is building work going on next door (the buildings are attached to each other and the walls are thin) and the knocking and drilling starts at 7 in the morning and goes on all day. The management have assured us that they are trying to do something about it but how successful their efforts are going to be is questionable
Verified

10/10 Excellent

Francisco Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comentario

un lugar muy bonito y muy agusto!
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Pésimo servicio

Pésimo servicio del personal, primero querían cancelar mi reservación por sobre cupo, después llegamos y nos dijeron que ya no tenían estacionamiento disponible, tuvimos que esperar 2 horas para que no hubiera tanta gente bañándose y poder tener agua caliente, la regadera no estaba limpia, había cabellos por todo el piso, finalmente tuve que esperar 30 minutos para que me dijeran si ya estaba pagada o no la reserva con expedía. Un ascooooo
Verified

2/10 Terrible

Alejandro

Disliked: Cleanliness, property conditions & facilities, room comfort
En el hotel don Quijote en san Cristóbal hay muy poco estacionamiento, en el baño la regadera era muy incomoda x q salía muy poquita agua calienta y estaba uno bañándose pegados a las llaves o te salía hirviendo o muy fría no se podía nivelar, la atención del personal de recepción es muy buena muy amables lo único incomodo es que te hablaban para ir a mover el carro una vez fue a las 7 am y la otra a las 4 30 am
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

No recomiendo este hotel

Regadera con muy poca agua caliente fallan, estacionamiento pequeño hay que mover autos en la madrugada para que otro auto pueda salir