You can look forward to a coffee shop/cafe, a garden, and a business center at Gran Hotel El Encanto. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.
Located in Santa Lucía, a neighborhood in San Cristóbal de las Casas, Gran Hotel El Encanto is in a regional park. Museo de San Cristóbal and Mesoamerican Museum of Jade are cultural highlights, and some of the area's landmarks include Church of San Nicolás and Arches of Carmen. Centro Cultural de los Altos and Arco de El Carmen & Centro Cultural El Carmen are also worth visiting. Visit our San Cristóbal de las Casas travel guide
calle crecensio, numero 27 colonia centro, San Cristóbal de las Casas, CHIS, 29050
What's nearby
Arches of Carmen
1 min walk - 0.0 km
Santo Domingo Handicraft Market
3 min walk - 0.3 km
Plaza 31 de Marzo
5 min walk - 0.5 km
Mesoamerican Museum of Jade
7 min walk - 0.6 km
San Cristóbal de las Casas Cathedral
7 min walk - 0.6 km
Getting around
Angel Albino Corzo Intl Airport (TGZ)
71 min drive
Restaurants
Huarache Azteca
4 min walk
Faro Burger
4 min walk
El meson del Taco
1 min walk
Las Pichanchas
4 min walk
La Faena Tacos•Parrilla•Bar
5 min walk
About this property
Gran Hotel El Encanto
Hotel located in Santa Lucía
At Gran Hotel El Encanto, you can look forward to a coffee shop/cafe, a garden, and a business center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant and a snack bar/deli.
Other perks at this hotel include:
Free self parking
A 24-hour front desk, a front-desk safe, and smoke-free premises
60 meeting rooms, tour/ticket assistance, and a banquet hall
Room features
All guestrooms are individually furnished, and include amenities such as free WiFi.
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 150
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Early check-in fee: MXN 150 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Frequently asked questions
Is Gran Hotel El Encanto pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at Gran Hotel El Encanto?
As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Gran Hotel El Encanto on Sep 1, 2026 start from P2,722, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is free at this property.
What time is check-in at Gran Hotel El Encanto?
Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 150 (subject to availability). Late check-in is available during limited hours.
What time is check-out at Gran Hotel El Encanto?
Check-out is at noon.
Where is Gran Hotel El Encanto located?
Located in Santa Lucía, this hotel is within a 5-minute walk of Arches of Carmen and Santo Domingo Handicraft Market. Plaza 31 de Marzo and Church of San Cristobal are also within 10 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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