San Cayetano hotel rooms a the Santos

"No kettle in the room, but at certain hours of the day you can get free hot water in the lobby bar. Hotel is fine but we didn’t like the area, it did not feel safe."

"The property needs some updating. Areas showing wear and tear need to be fixed. Not a 5 star property. No bath mats, only 2 towels, no in room safe, no coffee machine. We could not use the A/C since entire hotel was still on heat and we were told that the hotel was either one or the other. Being 25 celcius out, couldn’t understand why the heat would still be running. Staff seemed pre-occupied and not particularly motivated to help. Property also understaffed. We were told that outdoor pool was heated, but it was ice cold."

"Parking is underground if you have a suv it is very tight to park "

"Hi at room 133 they has been no tuck tuck service no tea or coffee ir extra coffee We book a extra night via hotel "

"Breakfast was fantastic! Great place to stay and an easy walk to the main downtown area. Would definitely stay here again!"

"Breakfast was amazing with free water while dinner you had to buy water which was strange Indoor pool we didn't realise until we went to use that children aren’t allowed to use which was a shame as that was one of the main reasons we booked this hotel, they should have a n hour slot a day where they can use it and kids club closed for two of the 4 days we were there which was another shame"

"Room really clean, staff amazing and friendly. Nice experience. Breakfast buffet tasty with a good range of options Inc gluten free"

"Excellent hotel, lovely staff"

"Close to everything and some good restaurants in the surrounding area"