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Aparthotel

Casas Pepe Apartments & Spa- Adults Only

3.5 star property

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Bask in the sun at Casas Pepe Apartments & Spa- Adults Only, a tranquil oasis near Maspalomas Dunes. Soak up the laid-back vibe with a poolside bar, rooftop terrace, beach shuttle, windsurfing activities and free breakfast buffet. Relax with WiFi in public areas or unwind at the spa and coffee shop/cafe amidst beautiful gardens.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Restaurant
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About this property

Casas Pepe Apartments & Spa- Adults Only

  • Aparthotel near Yumbo Shopping Center
  • Close to Maspalomas Dunes, Casas Pepe Apartments & Spa- Adults Only provides a free breakfast buffet, a poolside bar, and a rooftop terrace. This aparthotel is a great place to bask in the sun with a beach shuttle and windsurfing. Treat yourself to a sports massage at the onsite spa. Stay connected with free WiFi in public areas, and guests can find other amenities such as a coffee shop/cafe and a garden.
  • Other perks include:
    • 2 outdoor pools along with sun loungers and pool umbrellas
    • Free self parking
    • A roundtrip airport shuttle (surcharge), massage treatment rooms, and luggage storage
    • A nature reserve, tour/ticket assistance, and a reception hall
  • Room features
  • All 54 individually furnished rooms feature perks such as premium bedding and air conditioning, in addition to amenities like separate sitting areas and safes.
  • More amenities include:
    • Showers, hair dryers, and toilet paper
    • 30-inch Smart TVs with digital channels
    • Furnished balconies or patios, wardrobes/closets, and separate sitting areas

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 9:00 AM - 5:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 35.00 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note: Access to the spa facilities is limited to 50 minutes per guest, per week.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Casas Pepe Apartments & Spa- Adults Only have a pool?

Yes, this property has 2 outdoor pools.

Is Casas Pepe Apartments & Spa- Adults Only pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Casas Pepe Apartments & Spa- Adults Only?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Casas Pepe Apartments & Spa- Adults Only?

Check-out is at 11 AM.

Does Casas Pepe Apartments & Spa- Adults Only provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 35.00 per vehicle applies.

Where is Casas Pepe Apartments & Spa- Adults Only located?

Offering direct access to the beach, this Playa del Ingles aparthotel is in the city center and within a 10-minute walk of Paseo Costa Canaria and Yumbo Shopping Center. Maspalomas Dunes is 0.8 mi (1.3 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 29 out of 60 reviews
Rating 8 - Good. 23 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 0 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

Reviews

Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean , very chilling as though it was your own place , everything is kept very well including the grounds , check in was very easy and all staff working there were very nice.
Stayed 14 nights in Jan 2026
Verified

10/10 Excellent

Volodymyr

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice quiet place. Easy accessible with a wide range of places to go. Close to the beach
Stayed 9 nights in Oct 2024
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great location close to the beach and bus routes. Everything available in the area. A wellkept and clean apartment in a quiet and safe complex. Very good breakfast.
Stayed 10 nights in Dec 2023
Verified

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities, communication
This was a very clean, comfortable, quiet and well equipped apartment. The facilities are fine with a good pool and area around it. The breakfast was fine. We slept very well and would be happy to stay there again. We had a few minor grouses: It is good that there is a safe in the apartment but it was mean to charge for it even if the charge was small. It was not possible to use the exercise room after 4pm. The absence of any laundry facility on the site for those with short stays.
Stayed 8 nights in Feb 2025
Verified

8/10 Good

Felix

Liked: Cleanliness, communication

Great stay!

Great aparthotel, great location in Playa del Ingles. Friendly staff particularly at the restaurant, good restaurant and breakfast, quiet place with mostly elderly clientele. The minus would be the indoor spa, which you only had a booked access for 1 hr during each stay. It wasn’t that fancy and I don’t quite understand why it couldn’t be open at all times. Outdoor pool was cold, which in the summer is probably refreshing. Not so much in January perhaps. Apartments were huge with nice balcony, the beds were a little hard. All in all a good experience, would come back!
Stayed 12 nights in Jan 2025
Verified

6/10 Okay

Verified traveler

Disliked: Communication

1 week stay

Casa Pepe has a wonderful breakfast buffet with good selections changing every day. Spacious, modern and comfortable outdoor area by the pool. I arrived one hour after the check-in started. A little note between the gate and the code box, saying the reception was closed. It literally said, for those checking in today, here is the code for the gate, and follow the instructions on the reception door after. Very easy to get in. The note on the door had my name, which apartment and that the keys were already put inside. This didnt feel safe at all, and anyone could have entered the hotel this way. The morning after, I went to the reception to physically check-in. Grumpy receptionist, not friendly ot smiling, only asked to see my passport. I didn't feel welcome here. She offered me to to rent the safe in the bedroom, for €15 pr week. The apartment itself is simple and keeps an average standard. Theres a note in the bathroom saying that towels are only changed once pr week, which was not communicated upon arrival. Air-condition didnt work. Kitchen is small and has a very basic selection of tools. Everything inside the cabinets were NOT CLEAN, very fatty and dusty. I did not find it inviting to cook here at all. Theres also a tiny note on the kitchen wall, that the dishes is only being cleaned by the housekeeping at the end of the stay. This also wasnt communicated before. Clearly, Casa Pepe, has several things to improve to make the guest satisfaction better.
Stayed 8 nights in Dec 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Good stay!

The room was spacious and had everything you need to make a simple dinner. Wifi coverage was good throughout the whole complex, sun only in the morning hours for all balconies, but the pool area had lots of sunbeds and umbrellas. Not all guest, unfortunately, understood the ban of holding of sunbeds way before they were going to use them. Breakfast had a little «twist» every day and there was a nice selection of cheese, ham, fruit, cereals, yoghurt, bread and coffee. Everything was clean and I had a very sweet lady cleaning my room. Even if I just know a few words of Spanish we had conversations everytime she came by. Over all, the staff were friendly, but the receptionist I meet when checking out was not helping me with storing my luggage, saying thank you for your stay to indicate that the checkout was finished or collecting my key card, but just turned her back at me and started working on her computer and she seemed annoyed with me as I was still standing there. A little smile would not hurt, deer receptionist!
Stayed 11 nights in Nov 2022
Verified

2/10 Terrible

Annabell Pejah

Disliked: Cleanliness, amenities, communication
Uhøfligt personale. Værelset lige ved køkkenet udgang til morgenmadsbuffet. Larm fra generator. Kun spa en gang under vores ophold. Åbent to gange på en uge og en time. Kan ikke kaldes spahotel. Alt alt for dyrt til prisen.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Mikael

Liked: Cleanliness, amenities
Disliked: Communication
Lungt och trevligt boende. Städpersonal och frukost personal var 10 poäng. Gymmets öppettider var katastrof Receptionens personal har dålig attityd. Spabadet borde ingå.
Stayed 25 nights in Dec 2025
Verified

10/10 Excellent

Julien

Liked: Cleanliness, room comfort, communication
Séjour très agréable Le petit déjeuner est très bien, avec des produits locaux. L’établissement est très calme, la piscine parfaite et la plage à quelques minutes à pied de marche avec les dunes
Stayed 7 nights in Aug 2025
Verified

6/10 Okay

Patrice

Liked: Cleanliness, room comfort
Disliked: Communication

Appart-hotel bien ubicado

Los apartamentos son amplios y espaciosos, bien equipados y limpios (limpieza 1 vez cada 2 días). Desayuno variado y de buena calidad. Espacio de piscina agradable, bien diseñado. Puntos negativos: La sala de gimnasio solo está disponible con cita previa, al igual que el SPA, que solo estuvo abierto una vez durante nuestro stay de 7 noches y con un horario impuesto solo para acceder al hammam y sauna. Por otro lado, hubo un mayor problema de seguridad y falta de servicio al cliente: el código de las puertas de la calle era visible en el cristal de la recepción desde la calle. No había servicio para los clientes en caso de emergencia (por ejemplo, si se perdían, robaban o olvidaban las tarjetas de acceso al apartamento). Número de emergencia de la responsable hasta las 21h y de la empresa de seguridad después de las 21h sin ninguna solución propuesta ni ayuda. Y lo que es aún más grave, un problema de seguridad importante: - Logramos entrar en nuestra habitación deslizando una tarjeta de crédito sin forzarla. ¡Imaginen si fueran ladrones!
Stayed 7 nights in Jul 2025
Verified

6/10 Okay

Jennifer

Positiv - schön gestaltete Anlage, schön bepflanzt, gepflegt und weitläufig - Großer Pool, mit Whirlpool (leider sehr kaltes Wasser) und Sonnenliegen im flachen Wasser - ausreichend Liegen und Sonnenschirme vorhanden - separate Sonnenterrasse - Zimmer ausreichend groß, ideal ausgestattet und mit Balkon - Frühstück jeden Morgen ist absolut überragend und lecker - Servicekräfte und Angestellte im Restaurant sind sehr nett und freundlich - Es gibt eine Bar für Cocktails und man kann auch mittags im Restaurant essen Negativ - Aufpreis der Zimmer an der vordersten Seite zum Meer lohnt sich nicht, da man erstens keinen Meerblick hat und es zweitens an der einen Seite sehr laut durch die Klimanlage des Restaurants ist. Wir hatten Zimmer 16 im ersten Stock und konnten den Horizont grade so sehen, aber es war so laut, man konnte den Balkon nicht genießen. Ganz oben die Zimmer haben sehr guten Meerblick, allerdings, je näher am Restaurant, desto lauter die Klimaanlage des Selbigen... der Aufpreis lohnt sich also nur wenn man Glück hat - Angestellte an der Rezeption sind nicht hilfsbereit, unfreundlich und sehr unflexibel, wenn es darum geht länger in den Zimmern zu bleiben oder aber sein Zimmer wechseln zu wollen. Da wir über Expedia gebucht haben, ich vermute das ist der Grund, konnten wir kein anderes Zimmer haben, obwohl wir in den zehn Tagen Aufenthalt sehr oft und dauerhaft leerstehende Appartements gesehen haben.
Stayed 9 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Góð og róleg dvöl.

Mjög góð dvöl. Íbúðin virkilega fín, frábær þrif og viðmót starfsfólks einstaklega vinalegt og glaðlegt. Rúmin þægileg. Rólegt og gott umhverfi með afgirtum sundlaugargarði. Fín staðsetning.
Stayed 10 nights in Feb 2025
Verified

10/10 Excellent

Hans

Liked: Cleanliness, amenities, property conditions & facilities, communication
Die Unterkunft liegt sehr zentral in Maspalomas. Strand, Strandpromenade mit Gastronomie, Supermarkt, Bushaltestelle sowie Einkaufscenter... Alles fußläufig erreichbar. Die sehr schöne und saubere Anlage verfügt über ein Spa, Pool und Sonnenterrassen. Der Flughafentransfer wird auf Anfrage organisiert. Vom gräumigen Zimmer/Wohnung mit kleiner Küche und großem Balkon, könnten wir den Sonnenaufgang überm Meer beobachten. Heller und geräumiger Frühstücksraum mit sehr guter Auswahl auch an frischem Obst. Es kann im Außenbereich gefrühstückt werden. Alles in allem sehr empfehlenswert!
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Sehr schöne Anklage
Stayed 10 nights in Mar 2024
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

2.5 Stern

Ich habe mit Terrassen gebucht, war mit Balkon, Pool Restaurant sowie gym bis 16:30 offen, das Zimmer hätte altes schweissgeruch, sehr gehörig… könnte garnicht im Schlafzimmer schlafen, weil dört ein Sicherung Kasten, lärmend…. Pool war ok gestaltet, werde nicht empfehlen, aber gerne wieder mit hotels com werde ich buchen, andere orten waren viel beser…..
Stayed 5 nights in Mar 2024
Verified

8/10 Good

lise lotte

Liked: Cleanliness
Disliked: Communication

Stedet er fint, utrolig dårlig service

Helt utrolig dårlig service og kommunikation fra specielt 1 medarbejder i receptionen, vi har aldrig oplevet noget lignende.
Stayed 7 nights in Dec 2023
Verified

8/10 Good

Carlos Merlán

Liked: Cleanliness, amenities, property conditions & facilities, communication
Las instalaciones muy buenas.
Stayed 3 nights in Sep 2023
Verified

10/10 Excellent

Morten

Liked: Cleanliness, room comfort, communication

Klasse overnatninger

Fantastisk sted, med stor lejlighed, og lækker balkon, med havudsigt. Morgenmaden var unik, og meget forskelligt blev serveret hver dag.
Stayed 9 nights in Aug 2023
Verified

8/10 Good

Stig

Liked: Cleanliness, room comfort, communication
Fint ophold. Fint roligt hotel til pengene. Men det er intimt. Terrasser ligger klods op ned ad hinanden. Og vi boede lige ved pool og nærmest midt blandt poolens publikum.
Stayed 7 nights in Feb 2023
Verified

10/10 Excellent

Julien

Liked: Cleanliness, amenities, property conditions & facilities
Nous avons passé un agréable séjour au mois d’octobre 2022. L’hôtel est idéalement situé dans un quartier calme, proche de la promenade de Maspalomas qui nous mène soit au restaurant et boutique du centre proche de la mer soit sur les dunes magnifiques. Un grand parking gratuit permet de se garer facilement avec votre voiture de location. La suite est très grande avec une belle chambre, un bel espace de vie cuisine séjour et une terrasse très sympa! Petit déjeuner super aussi avec chaque une nouvelle spécialité. La piscine est super aussi mais elle n’est pas chauffée donc un peu fraîche au moins d’octobre mais on s’y est quand même baigné. Seul bémol sur l’annonce l’accès spa était soit disant compris or une fois sur place cela ne l’était plus. Le spa est compris dans la réservation au delà de 7 nuits et nous en avions que 6. Pas de geste de la part de l’hôtel nous avons donc contacté expédia pour ce litige ils nous ont dit d’avancer les frais et nous serions remboursés. La procédure fut longue mais au bout de 4 mois j’ai été remboursé.
Verified

10/10 Excellent

Cathrine

Liked: Cleanliness, room comfort, communication
Flott hotell . Sentralt og nydelig frokost
Stayed 11 nights in Jan 2023
Verified

8/10 Good

Satu

Liked: Cleanliness, room comfort

Casas Pepe joulukuu 2023 hyvä sijainti

Siisti huoneisto. Vuode ok ja tyynyvaihtoehtoja tarjolla. Koko viikon pyyhkeet oli kerralla kylpyhuoneessa ja riittivät mukavasti. Keittiössä liesi, jääkaappi,pakastin, mikro, leivänpaahdin, kahvinkeitin, vedenkeitin sekä astiat ja aterimet. Oli myös tiskiharja, sieni, astianpesuainetta ja tiskirättikin erikseen. Liukuoven lukitus oli hiukan erikoinen ja 1 krs sisäänkäynti pation puolelta. Valitsin hotellin respan pitkän aukioloajan perusteella, mutta onkin auki ma-la klo 9.00 - 17.00. Muina aikoina kirjautuvan pitää huomata ilmoittaa respaan saapumisesta. Sunnuntaina respa ei ollut auki. Ilmastointi ja safe maksulliset. Wifi kuului meillä hintaan. Päiväunien aikaan (klo 14) kolisteltiin siivouskärryillä. Muutoin rauhallista ja hiljaista. Espanjalainen aamiainen vaihteli päivittäin ja oli runsas tarjonta. Uima-altaan vesi joulukuussa aika viileää, joten reipoaan ulkoilun jälkeen oli parhaat pulahdukset. Viihtyisä allasalue. Ilmainen spa oli sauna ja pari pientä allasta, höyrysauna ei toiminut. Ihan kiva joo mutta ei siellä tuntia saanut menemään. Hoitojen hinnat olivat aika kalliita. Huippusijainti juuri dyynien ja rantabulevardin äärellä.
Stayed 7 nights in Dec 2022
Verified

10/10 Excellent

Nico

Liked: Cleanliness, room comfort, communication

Beau complexe apparthotel. Très propre

Très beau complexe apparthotel situé tout près de la plage des commerces. Excellente situatiy
Stayed 7 nights in Nov 2022
Verified

8/10 Good

Lars

Liked: Cleanliness
Disliked: Room comfort

Bra men går göra bättre

Tråkigt bemötande vid incheckning med en kvinna som inte alls var på bra humör. Läget på hotellet och lägenheten kanon. Poolområdet mycket bra för oss som resande par. Lägenhet med havsutsikt var bra. Negativt är de sämsta sängarna som man kan ha. Stenhårda och har kuddar som är som tegelstenar. Mycket bra frukost men har en frukostvärdinna som är alldeles för högjudd och tror alla talar tyska. Små justeringar så skulle jag ge detta boende 4/5. Idag max en 3:a
Stayed 3 nights in Sep 2022