Sampla Hotels

"We booked this hotel through Expedia and, due to last minute changes in our travel plans, I contacted Expedia before check-in to request a date change. Expedia tried reaching out to the hotel multiple times, but unfortunately there was no cooperation from the hotel side, which was disappointing. We checked in quite late and only spent a short time at the property. The hotel itself feels a bit dated and has fairly limited amenities for what is expected from a 5-star hotel. The swimming pool was also not operational during our stay. The buffet breakfast was average at best and did not meet the standard compared to other 5-star hotels we have stayed at. The only real positive was the location, which was convenient and easily accessible."

"Bed, pillow n bedding was superb n comfi for sleep. BF menu ll only be ready by 8AM... officially 730AM Door cant be lock... or auto open after bk to rm after BF... more than 1 room!"

"Pros Close to metro and walking distance to little mall and supermarket Easy access outdoor pool was extremely clean(the pool itself) Bed was very comfortable Room was spacious Good size bathroom with bath and separate shower High security measures at gate and then into hotel. Cons Front checkin staff not overly happy or very friendly Housekeeping was a non-event. No towels for 3 days running and constantly ringing to have them sent up. After getting back @9pm from long trip and again no towels, spoke with management and issue rectified. To hear many other gusts experienced same issues with housekeeping. Noise level from functions at the hotel were extreme. Our room was above an outside area and the music and banging going until midnight. Then @5am doing sound checks for their yoga classes. Management moved us and assured us next room will have no noise. It was worse with a function centre across the road. We were just told it was "wedding season". So we couldn't sleep for 12 nights. Pool area not kept clean. Had to ask staff to remove dirty nappy next to sunbeds which was there for 2 days!! Staff just walking by. Food varied only slightly and not a huge choice. Amazed to find 2 minute noodles in the warmer 3 times in 1 week. Not what I would expect from a 5 star hotel. Saving grace during breakfast were our waiters Ridham and Manish who were amazing All in all, we're did not really enjoy our 12 night stay as we hoped."

"Room service needs to be improved."

"Room was not clean enought, altogether the air conditioning are not working properly , we checkwd out from the hotel because of the ac , altogether the bathroom amenities are not upto the mark ita like qe are staying in an non star hotel"

"Worst Ramada hotel I have been too. The property has not be taken care of. The bathroom were mouldy. Bedroom had so many mosquitoes , when asked for an all out. They said they didn’t have any available. Considering all the all outs were being used by other rooms the owner knows their is problem. So why not get more all out and also get pest control. I have stayed at many Ramada hotels, this is definitely the worst one. This place is ruining Ramada’s reputation. the breakfast was below average."

"Breakfast was good."

"So so"

"Fairly clean,nice staff.quite."