The Cloud One Salzburg

Property class: 3.5

Choose dates to view prices

Reviews

9.6 out of 10
Exceptional
Mirabell Palace and Salzburg Christmas Market are located near The Cloud One Salzburg, which provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.
The current price is P9,499
P10,949 total
includes taxes & fees
Oct 25 - Oct 26

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

Deluxe Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

A modern hotel room with a sofa, a bed, a desk, and a large window.

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a chair, a window with curtains, and a wall with a decorative pattern.

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk with a telephone, a chair, and a wall with a patterned wallpaper.

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

A hotel room with a bed, a nightstand, and a wall with a patterned wallpaper.

Deluxe Room, Multiple Beds

  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Located in Salzburg, The Cloud One Salzburg is in the city center. Mirabell Palace and Makartsteg Bridge are local landmarks, and travelers looking to shop may want to visit Salzburg Christmas Market and Linzer Gasse. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium. Guests love the hotel's location for the sightseeing. Visit our Salzburg travel guide
Map
Rainerstraße 4, Salzburg, 5020

What's nearby

  • A formal garden with a statue, manicured lawns, and a castle in the background.
    Mirabell Gardens
    2 min walk - 0.2 km
  • A historic building with ornate architecture, a well-maintained garden with geometric flower beds, and a castle in the background.
    Mirabell Palace
    3 min walk - 0.3 km
  • A formal garden with a central pathway, symmetrical flower beds, and historic buildings in the background.
    Mozarteum University of Salzburg
    5 min walk - 0.4 km
  • A city with a river, a bridge, and a castle on a hill.
    Salzburg Christmas Market
    12 min walk - 1.1 km
  • Salzburg Congress Convention Center
    1 min walk - 0.1 km

Getting around

  • Salzburg Aigen S-Bahn
    6 min drive
  • Salzburg Mülln-Altstadt Station
    9 min walk
  • W.A. Mozart Airport (SZG)
    22 min drive

Restaurants

  • Braurestaurant IMLAUER
    2 min walk
  • Bellini’s
    3 min walk
  • IMLAUER Sky Bar & Restaurant
    1 min walk
  • Café Konditorei Fürst
    3 min walk
  • Taste.it
    1 min walk

About this property

The Cloud One Salzburg

  • Hotel near Mirabell Palace
  • Near Salzburg Christmas Market, The Cloud One Salzburg provides dry cleaning/laundry services, a bar, and a restaurant. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), luggage storage, and tour/ticket assistance
    • Smoke-free premises, a front-desk safe, and concierge services
    • An elevator and a 24-hour front desk
    • Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
  • Room features
  • All 115 rooms feature comforts such as air conditioning and free stocked minibars, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean, comfortable rooms at the property.
  • Extra amenities include:
    • Bathrooms with heated floors and free toiletries
    • LCD TVs with premium channels
    • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 35 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 32 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaumenfreund

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (50 inch wide door)
  • Grab bar near toilet

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 for adults and EUR 16 for children
  • Nearby parking fee: EUR 35 per night (656 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is The Cloud One Salzburg pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Cloud One Salzburg?

As of Oct 12, 2026, prices found for a 1-night stay for 2 adults at The Cloud One Salzburg on Oct 25, 2026 start from P9,499, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Cloud One Salzburg?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at The Cloud One Salzburg?

Check-out is at noon.

Where is The Cloud One Salzburg located?

Located in City Centre Salzburg, this hotel is steps from Salzburg Congress Convention Center and Mirabell Palace. Mirabell Gardens and Mozarteum University of Salzburg are also within 10 minutes. Salzburg Mülln-Altstadt Station is 9 minutes by foot and Salzburg Central Station is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Cloud One Salzburg Reviews

9.6

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 847 out of 1007 reviews
Rating 8 - Good. 103 out of 1007 reviews
Rating 6 - Okay. 38 out of 1007 reviews
Rating 4 - Poor. 7 out of 1007 reviews
Rating 2 - Terrible. 12 out of 1007 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Clean and comfy
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found this an ideal location directly across from Mirabelle Gardens and a very easy walk to Old Town.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!! Absolutely loved it! Very comfortable bed and nice shower. Also loved the location. I would definitely recommend the hotel to anyone going to Salzburg
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive and helpful staff!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! We had a fabulous stay…great hotel bar, wonderful complimentary breakfast and a fantastic comfortable bed! The location was very walkable. The room was very accommodating …you should definitely stay here!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. Breakfast was excellent, one of the best I have had for a buffet style breakfast. The room was clean, very modern and well appointed.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and made every effort to make sure we were not only comfortable but welcome. Great location!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful- I was nervous with the change in management but when we got there everything was great. Lively breakfast spacious rooms and great location across the street from mirabelle gardens. Definitely would stay again although husband wanted a pool and spa.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, helpful staff and fabulous breakfast. The restaurant and bar are great as well (and they have a 24hr room service menu too). Perfect location to explore Salzburg - I would’ve stayed here longer if I could have!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff, terrific location and easy walking distance to main attractions.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time here. The hotel was spotless and the staff were extremely helpful. The location was perfect as it was only a couple of minutes walk to our meeting point for our tours. The prepaid breakfast was great. There is a restaurant in the hotel but there are plenty of local restaurants close by. Hotel staff arranged for a taxi to take us to the airport. We would highly recommend this hotel.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Rooms smaller and weird layout as sink is not near toilet. However it is clean, in a good location and breakfast is top tier. Overall good experience.
Stayed 2 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean and modern. Staff were friendly and helpful. Breakfast could have been better. No toaster for the bread. You had to wait for hot food.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very nice room; the staff is warm and helpful.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, great service and good location
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located right in the city center and very convenient for all the sightseeing! The breakfast is great too
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at the hotel were extraordinary, considerate, helpful and kind. The room was wonderful and location was easy to walk
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property located right by Mirabelle Palace and gardens. Easy walk into Altstadt and great restaurants...and their air conditioning is excellent! We were when Salzburg was 97'!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. The breakfast has so many fresh options it was hard to choose, the staff were super helpful and friendly, and the free chocolates in the lobby and the free minibar kept the kids excited. And it’s close to everything. Would love to stay again if I am in Salzburg.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great breakfast, great service. Highly recommend for a Salzburg visit.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Fantastic breakfast. Flawless execution. A true 5 star
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great hotel and all the staff we encountered couldn’t have been more helpful.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely fantastic and helpful in every way imaginable
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Changed ownership since we booked; less luxury 5* than I had hoped, more functional 4* hotel but ok. Clearly refurbished, nice clean big rooms (shame new curtains didn’t block light in morning!) No room service for milk or coffee Lot of young staff (fine) but 1 didn’t seem to know where bedrooms were (needed 1 next to lift for elderly parents & was put in wrong room) Convenient location, lovely historical building.
Stayed 3 nights in Sep 2026