ARCOTEL Castellani Salzburg

Property class: 4

Choose dates to view prices

Reviews

8.4 out of 10
Very good
Close to Salzburg Christmas Market, ARCOTEL Castellani Salzburg provides a terrace, a garden, and a library. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and al fresco dining. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
The current price is P7,780
P9,058 total
includes taxes & fees
Oct 25 - Oct 26

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, a lamp, and a view of a church and Christmas lights outside.

Junior Suite

  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room

A hotel room with a bed, bedside tables, a desk, a chair, a lamp, and a window with curtains.

Deluxe Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a bed, desk, chair, TV, and curtains.

Superior Double Room

9.4 out of 10
Exceptional
(18 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room

A hotel room with a large bed, a green armchair, a small round table, and a wall with floral wallpaper.

Deluxe Room

9.2 out of 10
Wonderful
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite

A hotel room with a double bed, a small bedside table, a wall-mounted lamp, and a bathroom visible through an open door.

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room

A hotel room with a bed, pillows, a bedside table, and a window with curtains.

Superior Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

A bedroom with a large bed, a wooden floor, a chandelier, and a window.

Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located near a boardwalk/promenade, ARCOTEL Castellani Salzburg is in Salzburg-Süd neighborhood and is connected to a shopping center. Mozart's Birthplace and Salzburger Landestheater are cultural highlights, and some of the area's landmarks include Mirabell Palace and Nonnberg Abbey. Looking to enjoy an event or a game while in town? See what's happening at Salzburgarena or Wals Siezenheim Stadium. Rafting and surfing/body boarding offer great chances to get out on the surrounding water, or you can seek out an adventure with rock climbing and mountain climbing nearby. Visit our Salzburg travel guide
Map
Alpenstrasse 6, Salzburg, Salzburg, 5020

What's nearby

  • A statue in a square with a museum building in the background.
    Mozartplatz Square
    17 min walk - 1.5 km
  • A historic building with two towers and a fountain.
    Salzburg Cathedral
    19 min walk - 1.6 km
  • A snow-covered city with a prominent castle on a hill, a river running through the town, and mountains in the background.
    Fortress Hohensalzburg
    19 min walk - 1.6 km
  • A crowded square with a yellow building labeled "Mozarts Geburtshaus" and a red flag.
    Mozart's Birthplace
    3 min drive - 2.5 km
  • A city with a river, a bridge, and a castle on a hill.
    Salzburg Christmas Market
    6 min drive - 1.8 km

Getting around

  • Salzburg Aigen S-Bahn
    5 min drive
  • Salzburg Aiglhof Station
    6 min drive
  • W.A. Mozart Airport (SZG)
    21 min drive

Restaurants

  • 220GRAD Nonntal
    11 min walk
  • Ma Makers Cafe
    13 min walk
  • Burgschenke
    2 min drive
  • Gasthaus Hinterbrühl
    11 min walk
  • Ritteressen
    2 min drive

About this property

ARCOTEL Castellani Salzburg

  • Upscale hotel near Salzburg Christmas Market
  • A terrace, a garden, and a library are just a few of the amenities provided at ARCOTEL Castellani Salzburg. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as dry cleaning/laundry services and a bar.
  • You'll also find perks like:
    • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
    • Wedding services, a porter/bellhop, and tour/ticket assistance
    • Multilingual staff, a water dispenser, and a ballroom
  • Room features
  • All 154 rooms include comforts such as premium bedding and pillow menus, as well as thoughtful touches like free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Highchairs, children's books, and art supplies
    • Hypo-allergenic bedding and free cribs/infant beds
    • Bathrooms with free toiletries and hair dryers
    • 48-inch LED TVs with satellite channels
    • Electric kettles, heating, and daily housekeeping

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 22 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Da Capo Bar
  • Restaurant Eschenbach
  • Restaurant Salieri

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,983 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LED TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property class

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is ARCOTEL Castellani Salzburg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day.

How much does it cost to stay at ARCOTEL Castellani Salzburg?

As of Oct 4, 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Castellani Salzburg on Oct 25, 2026 start from P7,780, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 23 per day.

What time is check-in at ARCOTEL Castellani Salzburg?

Check-in begins at 3:00 PM.

What time is check-out at ARCOTEL Castellani Salzburg?

Check-out is at 11:00 AM.

Where is ARCOTEL Castellani Salzburg located?

Located in Salzburg-Süd, this hotel is within 1 mi (2 km) of Nonnberg Abbey and Salzburg Christmas Market. Mozartplatz Square and Steingasse are also within 1 mi (2 km). Salzburg Aigen S-Bahn is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ARCOTEL Castellani Salzburg Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 288 out of 634 reviews
Rating 8 - Good. 226 out of 634 reviews
Rating 6 - Okay. 81 out of 634 reviews
Rating 4 - Poor. 24 out of 634 reviews
Rating 2 - Terrible. 15 out of 634 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant hotel. Comfy beds and very pleasant room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excellent staff, clean hotel, good amenities and close to centre
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Generous breakfast. Good location, comfortable room.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Everything was exactly as described. Great hotel, fabulous breakfast, and nice staff. Right off a bus stop too.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at the Arcotel Castellani. The room looked to be recently decorated was clean, spacious and had a lovely view of the mountains. Air con, tea, coffee and water was provided along with general toiletries in the bathroom. Check in and out was easy and they stored our luggage so we could explore after check out time without carrying bags around. It is about a 20 minute walk into the old town (a straight walk) but a number 3 or 8 tram will also take you there in 15 minutes. I’ve heard of free passes but we weren’t provided with one but a 24 bus pass is approx £5 so not too bad anyway.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite, so that was cool. Beautiful place. Walking distance to all kinds of fun things. Nice just walking along the river as well.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Old town Salzburg. Nice, cozy, and e-co friendly hotel. It was pleasure to stay in this hotel. I would definitely re-booking this hotel if I visiting Salzburg.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and the staff are friendly and helpful. Parking for us was a challenge due to the weekend. Walkable to main Salzburg attractions, but not for the elderly. Excellent for adult travellers.
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
It was pretty good. They gave me a bus pass for my entire stay and helped me with navigating around the city. This was not given to me at check in, so you might have to ask. It’s not too far from the old town and the city is very walkable. If you like walking, this hotel is good. Breakfast was also okay. The room was spacious.
Stayed 5 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and nice sleep. Somewhat rude staff

This is a really good hotel, nice and clean. But some of the staff in the reception and in the bar are untrained, uninterested and rude,- arriving on Sunday evening. Throughout the week it grew better, and Thursday-Friday-Saturday, our last days the service was good. So I hope the hotel really improves here, but it may be caused by vacation times.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel.
Stayed 5 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is beautiful and very conveniently located. Parking was easy. Breakfast was plentiful, but not catered to those looking for halal options. However, the staff appeared a bit cold — not sure it was due to cultural or language differences. The room had only one twin blanket with a duvet cover. The AC in our room would not cool and the room became uncomfortable to sleep at night. I called the reception to ask for help, but nobody answered the phone. Eventually, I sent an email to the hotel which went unanswered. The next morning, I informed the receptionist about the issues, and she said that she was already aware of them from my email. I had to go back to the reception again in the afternoon to ask for a blanket. I wish the service was better. The water supply in the bathroom also acted strangely. It would randomly swing between hot and cold while taking a shower. Overall, it was a mixed experience.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
No safe in the room😟
Stayed 2 nights in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lovely rooms. Good location for my activities. BUT Wifi completely unacceptable - weak or non-existent. Hotel claims to let you decide when to have the room made up, but ignores your these choices - even when you book online - and come after day 3. Staff friendly but slow - even trivial transactions take 5-10 minutes. Next time I will try other hotels and use the impressive local transit (free from your hotel if you stay 3 days or more, but not offered by this hotel - you have to know to ask).
Stayed 4 nights in Jul 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel’s location is convenient, and the rooms themselves were clean and spacious. Unfortunately, the overall experience was negatively impacted by the reception staff, who clearly need retraining. This is a hospitality environment, yet there was no greeting, no welcome—just a cold, dismissive attitude that came across as “What do you want?” One front desk employee even questioned whether I really needed both rooms I had reserved for my party of four, which felt inappropriate and unprofessional. Her demeanor toward us was openly hostile. I can only speculate as to whether this treatment was influenced by the fact that we are American, but regardless, it was unacceptable. Additionally, one of the elevators was out of service, and the hotel generally felt somewhat neglected and in disrepair. Breakfast was acceptable for the price but lacked variety. This is unfortunate, as the hotel clearly has potential. With proper management and a focus on customer service—especially at the front desk—the experience could be significantly improved.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
The hotel was ok, but the £1000 for just one night, 2 rooms, no breakfast was extortionate
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for visiting Salzburg

Very pleasant stay, clean and room very nice
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great option for staying in Salzburg
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2026