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ARCOTEL Castellani Salzburg

4.0 star property
Travelers find a peaceful retreat at this eco-certified hotel in Salzburg-Süd, where garden dining and historic landmarks create the perfect Austrian getaway.

Choose dates to view prices

ARCOTEL Castellani Salzburg welcomes guests with a tranquil garden and cozy library. Dine outdoors at on-site restaurants or relax with drinks at the bar. Enjoy high-speed WiFi and dry cleaning services. Helpful staff can guide you to the nearby Salzburg Cathedral.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is P7,409
P8,658 total
includes taxes & fees
Jun 11 - Jun 12

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Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day

Food and water bowls are available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50.00 per stay
  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Covered self parking fee: EUR 23 per day
  • Pet fee: EUR 15 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Frequently asked questions

Is ARCOTEL Castellani Salzburg pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day.

How much does it cost to stay at ARCOTEL Castellani Salzburg?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at ARCOTEL Castellani Salzburg on Jun 11, 2026 start from P7,409, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 23 per day.

What time is check-in at ARCOTEL Castellani Salzburg?

Check-in begins at 3:00 PM.

What time is check-out at ARCOTEL Castellani Salzburg?

Check-out is at 11:00 AM.

Where is ARCOTEL Castellani Salzburg located?

Located in Salzburg-Süd, this hotel is within 1 mi (2 km) of Nonnberg Abbey and Salzburg Christmas Market. Mozartplatz Square and Steingasse are also within 1 mi (2 km). Salzburg Aigen S-Bahn is 20 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 270 out of 605 reviews
Rating 8 - Good. 219 out of 605 reviews
Rating 6 - Okay. 78 out of 605 reviews
Rating 4 - Poor. 23 out of 605 reviews
Rating 2 - Terrible. 15 out of 605 reviews

Reviews

Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant hotel. Comfy beds and very pleasant room.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tanieth

Liked: Cleanliness, staff & service, amenities
Excellent staff, clean hotel, good amenities and close to centre
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nanda

Liked: Cleanliness, amenities, property conditions & facilities
Generous breakfast. Good location, comfortable room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Justin

Everything was exactly as described. Great hotel, fabulous breakfast, and nice staff. Right off a bus stop too.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite, so that was cool. Beautiful place. Walking distance to all kinds of fun things. Nice just walking along the river as well.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities
Great location to Old town Salzburg. Nice, cozy, and e-co friendly hotel. It was pleasure to stay in this hotel. I would definitely re-booking this hotel if I visiting Salzburg.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ninad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent and the staff are friendly and helpful. Parking for us was a challenge due to the weekend. Walkable to main Salzburg attractions, but not for the elderly. Excellent for adult travellers.
Stayed 2 nights in May 2025
Verified

8/10 Good

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hotel, lovely room. Our only feedback to stop it being a 5 was that the shower could of been better - quite a minor thing but when walking round in cold we both enjoy hot shower when back. Hotel spotlessly clean too, we really enjoyed our time in the hotel and Salzburg.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Anton

Liked: Cleanliness, amenities, property conditions & facilities
It was pretty good. They gave me a bus pass for my entire stay and helped me with navigating around the city. This was not given to me at check in, so you might have to ask. It’s not too far from the old town and the city is very walkable. If you like walking, this hotel is good. Breakfast was also okay. The room was spacious.
Stayed 5 nights in Jul 2025
Verified

8/10 Good

Tone Nøtvik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel and nice sleep. Somewhat rude staff

This is a really good hotel, nice and clean. But some of the staff in the reception and in the bar are untrained, uninterested and rude,- arriving on Sunday evening. Throughout the week it grew better, and Thursday-Friday-Saturday, our last days the service was good. So I hope the hotel really improves here, but it may be caused by vacation times.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The property is lovely and the room is very comfortable. The staff are also phenomenal. We dropped a necklace down the drain in the sink and Victoria helped us fish it out - she was incredible kind, patient and innovative with her problem solving. The hotel is lucky to have her on staff there!
Stayed 1 night in Jul 2024
Verified

8/10 Good

François

Liked: Staff & service, amenities, property conditions & facilities
No safe in the room😟
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room with the separate living space with a couch and chair. Beautiful view from the 4th floor. Very comfortable bed and pillows. Nice to have the shutters to close at night. Paid $18EU/person to have breakfast included which consisted of some hot food(eggs, sausage and bacon) as well as cold meats, cheeses, granola. Walk to downtown was approximately 25 minutes but bus service nearby. Would definitely recommend this hotel.
Stayed 5 nights in Dec 2024
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Room was average for the price. Paint on the ceiling was peeling and bubbling. No refrigerator. Staff was very nice.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Michael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lovely rooms. Good location for my activities. BUT Wifi completely unacceptable - weak or non-existent. Hotel claims to let you decide when to have the room made up, but ignores your these choices - even when you book online - and come after day 3. Staff friendly but slow - even trivial transactions take 5-10 minutes. Next time I will try other hotels and use the impressive local transit (free from your hotel if you stay 3 days or more, but not offered by this hotel - you have to know to ask).
Stayed 4 nights in Jul 2025
Verified

4/10 Poor

Zeev

Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel’s location is convenient, and the rooms themselves were clean and spacious. Unfortunately, the overall experience was negatively impacted by the reception staff, who clearly need retraining. This is a hospitality environment, yet there was no greeting, no welcome—just a cold, dismissive attitude that came across as “What do you want?” One front desk employee even questioned whether I really needed both rooms I had reserved for my party of four, which felt inappropriate and unprofessional. Her demeanor toward us was openly hostile. I can only speculate as to whether this treatment was influenced by the fact that we are American, but regardless, it was unacceptable. Additionally, one of the elevators was out of service, and the hotel generally felt somewhat neglected and in disrepair. Breakfast was acceptable for the price but lacked variety. This is unfortunate, as the hotel clearly has potential. With proper management and a focus on customer service—especially at the front desk—the experience could be significantly improved.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities
Rooms were big. Breakfast was very good.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel for visiting Salzburg

Very pleasant stay, clean and room very nice
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel and the area
Stayed 5 nights in Dec 2023
Verified

8/10 Good

JAVIER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great option for staying in Salzburg
Stayed 1 night in May 2024
Verified

10/10 Excellent

Davor

Nice hotel with nice personnel
Stayed 1 night in Jun 2023
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Checkin was great & staff very helpful with sites to visit in the rain. We really liked the location walkable to downtown. Highly recommend this property.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine excellent.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Yoni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service and hotel

Great hotel near by to my office With big room that facing to the garden. Very good breakfast
Stayed 1 night in Jan 2023