Hotels near Salt River

"All staff was So kind. I interacted with Sherrellia the most but I wish I remembered the two young folks who were at registration at evening on 5/10-5/12 because they were equally as nice and accommodating. Pool and jacuzzi were clean and open! Gym as well. Close to everything. Breakfast was continental nice to have but coffee was delicious. I worked from the breakfast area and noticed that the breakfast staff maintained cleanliness diligently. This place was a great find for a great price. Thanks to all the staff who made me and my sister’s stay delightful during a hectic graduation weekend trip!"

"Poor check in experience with hospitality staff that could not be bothered to provide a good experience. One young staff girl that appeared to be brand new to the position was the only positive part of the experience, she tried very hard to make up for the short comings of her management staff. We booked through expedia and had a printed/emailed receipt with our confirmation code, when the staff was unable to find our code in the system we were told that we would need to book another room and work it out with Expedia. If the hotel staff if not capable of using your system for bookings, perhaps they should not be employed to do so. Or perhaps the Hotel staff need proper training on how to provide a positive customer experience and the check in procedure required for Expedia reservations. I will not staff at this location again, and I have told many of my colleagues about the experience with Hyatt as well."

"Clean modern rooms with friendly staff. "

"It was a nice enough hotel and the rooftop bar is a must-see. My beef with this property is that my room was clearly covered in pet dander and the mattress was the worst I have ever slept on. I have severe allergies to both cats and dogs and didn’t realize this was a pet friendly hotel until I checked out and noticed the dog bowls in the lobby. That was on me. But the reaction I had to my room was next level. I suffered the entire stay and between the sneezing, swollen eyes and skin that felt like it was on fire, and the mattress that felt like it had been retrieved from a trash pile after being used for 20 years, I didn’t get more than 3 hours of sleep a night. It was absolute torture and I don’t think I could ever stay there again. "

"We are very impressed with the whole facility really made our trip wonderful"

"Nice roof top deck."

"Great place"

"Clean and comfortable room. Good value. Great location. "

"Very nice place and well situated "