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Royal Decameron Punta Centinela

3.5 star property
Guests can enjoy poolside relaxation or admire ocean vistas from a private beach at this coastal retreat designed for creating lasting vacation memories

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Royal Decameron Punta Centinela is a waterfront getaway with a free breakfast buffet and three Mediterranean restaurants. Enjoy the spa, private beach with loungers and volleyball, two outdoor pools, concierge services, and elevator access.

Reviews

7.6 out of 10
Good

Popular amenities

  • On private beach
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
  • Parking included
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: USD 22

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 30 per person (roundtrip)
  • Airport shuttle fee per child: USD 30 (roundtrip), (from 2 to 11 years old)
  • Late check-out fee: USD 22

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms

Frequently asked questions

Does Royal Decameron Punta Centinela have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 10:00 AM–7:00 PM.

Is Royal Decameron Punta Centinela pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Royal Decameron Punta Centinela?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Royal Decameron Punta Centinela?

Check-out is at noon. Late check-out is available for USD 22.

Does Royal Decameron Punta Centinela provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 30 per person applies.

Are there all-inclusive benefits at Royal Decameron Punta Centinela?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions).

Where is Royal Decameron Punta Centinela located?

Nestled on the beach, this Santa Elena hotel is 1.2 mi (2 km) from Punta Barandua and 1.8 mi (2.8 km) from Punta Blanca Chapel. Punta Blanca Beach and Ballenita Park are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

8.6

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 40 out of 96 reviews
Rating 8 - Good. 25 out of 96 reviews
Rating 6 - Okay. 10 out of 96 reviews
Rating 4 - Poor. 13 out of 96 reviews
Rating 2 - Terrible. 8 out of 96 reviews

Reviews

Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best places I’ve stayed at and had the most amazing vacation with my fiancé. The staff was amazing, the programs super fun, so many activities to do daily, the club was on point every day, the food delicious, the ocean clear and clean, the drinks absolutely amazing also. I would go here again, planning out next trip already! Deff 1000/100
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Jhonny

Liked: Cleanliness, amenities, property conditions & facilities
It's always a pleasure to stay at Royal DeCameron. Security, a variety of dining options, family friendly, etc. However, if you have a light sleep, it'd be a little hard since there's music until about 2 am (at the disco) and people start working very early. Thus, if they'd invest in room isolation, that would be great. Moreover, I don't recommend leaving your valuables without security. Use the safe or carry your lock if you don't want to have a bitter experience.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Ricardo

Clean
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Jonathan

The price is too much for what they offer.... they should serve better food i had to out of the place to eat the food wasn't good other then that the service people
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Raxonn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is OK y a nice place.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Welford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent , very nice service
Stayed 3 nights in Apr 2023
Verified

4/10 Poor

Jacqueline

Disliked: Cleanliness
food at the buffet was very limited. service was so so, there was a terrible smell all over the property.
Stayed 2 nights in Feb 2025
Verified

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overrated place, no wifi at all, bad all inclusive service, all rooms with broken AC , for the price is a very bad choice. Will never recommend or come back again
Stayed 4 nights in Apr 2023
Verified

4/10 Poor

Maria Eufemia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pictures look different There is no good options in food
Stayed 3 nights in Jul 2022
Verified

4/10 Poor

America

Disliked: Property conditions & facilities
The beach was nice. The bathroom was old an unsafe. Also in the dining area there 3 big cats running around loose as they pleased. That was disgusting for me. I did not know they would let cats run aorund looking for food in the dining area. This was very unconfortable for me.
Stayed 2 nights in Jun 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Nice place,but bad service and bad planning.

We stay 2 nights with the program all included, 4 pax. From the check-in the things was not going well, our reservation requirements wasn't took in care, they provide queen beds instead twin beds. At time to dinner 8:30 pm, the menu was not served, because the staff saids that was not enough and many dishes are not available, only chicken. Activities programmed with specific timing do not follow the schedule, in example the bar close half hour earlier and open one hour late, other activities as use of wind boats are only to experts, they do not allow learn our use without experience,.etc etc. in summary, the service is not good ,despite of the efforts of some staff that try to solve problems. From my point of view, the problem is in the administration area. The entertainment is good but in some instance the animator abuse with bulling to the participants. The hotel and facilities are good, but the service do not allow enjoy the place.
Verified

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atento.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Scheznarda

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Marcela

Liked: Cleanliness, amenities, property conditions & facilities
Todo fué excelente!
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

Santiago

Disliked: Cleanliness, property conditions & facilities
Pésimo servicio al cliente nunca tuve repuesta del supervisor sobre mi reclamo de que no ponen que es solo comida bufet no pudimos comer en los restaurantes de diner Demasiado caro para lo que recibes Comida mala fría tragos solo nacionales de muy mala calidad instalaciones viejas sucias no me volvería a hospedar en un lugar como este
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ronny Andres

Liked: Amenities, property conditions & facilities
Gran variedad de comida en el bufet, gran atención del personal
Stayed 2 nights in Jan 2026
Verified

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities
Mala atención. Caro y mal trato a los clientes
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pueden mejorar la alimentación
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Accesible..y acorde al precio Tal vez deben mejorar entretenimiento para adultos [discoteca]
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Suave
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

David

Liked: Staff & service
Disliked: Amenities
la comida en cuanto a calidad, Pesima, poca variedad, casi siempre muy fria y todo como tirado sin cuidado y sin limpieza!
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Sylvia

Disliked: Cleanliness

Pésimo hotel, no gastes tu dinero ahí

El hotel está descuidado, muchas cosas ya deben renovarse, la comida es mala, algunos platos de sienten incluso guardados, el servicio regular, limpieza deja mucho que desear (vajilla sucia, cuartos con mal olor) y nuestra estadía fue fatal, estaban unos estudiantes del Liceo de Loja, que hacían tremendo escándalo hasta altas horas de la madrugada, tomaban, fumaban en pasillos y piscina (algo supuestamente prohibido), nos quejamos en recepción porque a los chicos les parecía “súper divertido” gritar en los pasillos y tocar la puerta cuando veían el rótulo de no molestar y despertaron en 4 ocasiones a mi hija de 1 año!! Sin mencionar que intentaron abrir la habitación. La persona de seguridad supuestamente me iba a llamar, algo que hasta ahora no sucede. Para no volver y de plano no recomendar a nadie que vaya. No vale la pena el hotel
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place.
Stayed 2 nights in Mar 2022
Verified

6/10 Okay

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jamás te hospedes en este hotel, dinero botado

Es un hotel extremadamente caro, para los beneficios que “dan”. Ofertan buffets con la más baja calidad de productos, panes, embutidos, carnes, y ni hablar de la pésima calidad de los licores, solo para ejemplificar cuando se pide vino, ofrecen el vino más barato de cartón. El hot dog de los snacks es con el pan más común. Con la excusa de la pandemia cierran temprano la piscina y el 50-60% de las actividades están suspendidas. El servicio al cliente es MALO, llenos de trabas tontas, que hacen que sea una experiencia horrible. Gastan el tiempo poniendo como problema no cambiar a toallas limpias, o no hacen reservas en restaurantes a la carta si no te quedas más que una noche. La comida es horrible, parecería que hacen todo con lo más barato posible y lo más rápido, cómo por salir de la obligación del all inclusive. Me olvidaba, te multan por todo, y viven amenazando a los huéspedes!
Stayed 1 night in Mar 2022