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"The staff at the Palazzo were over the top. This Palace is so beautiful and very clean. I would definitely stay here again. The reception staff Alonso, Matteo, Virgile, Isabella, Virgilio were very kind and helpful. They suggested places to visit things to do in the area and booked dinner reservations. The Restaurants that they suggested were excellent and all within walking distance. The Place suggested a spa. We had a couples massage with Claudia and Enza. This is one of the best massages we have ever experienced. Thank you Ladies. Claudia and Enza are very professional and kind. The Spa is amazing. We also met the owners of the Palace and had a very nice conversation. It was a pleasure to meet them. A shout out for Alfonso which is a very special person. We had many laughs and fun with him....."Cheers Stefano" Frank & Kerri "

"This is a very lovely hotel in a beautiful location. Very friendly staff, very welcoming and happy to help. The room was perfect - very clean and spacious. The breakfast was good - a help yourself buffet with a good variety of fresh and tasty food. Nice central location - a very short walk into the centre of Ostuni. All in all, it could not have been better. Would highly recommend. "

"Great reception staff. Nothing too much trouble for them Lovely clean rooms Good central location "

"Beautiful place , quiet and walkable . Welcoming staff only thing not enough toilet paper and Kleenex. "

"A fabulous hotel with everything that you need to enjoy Otranto & environs! "

"Loved loved loved the place . It’s modern but in harmony with the landscape and the sandy beach close by is spectacular "

"Resort needs an upgrade as in a lick of paint and rooms upgraded also. Limited food options breakfast ok. This resort requires a vehicle to get around as it’s far from everything including buses and taxis not that I saw any. Car is a must "

"Perfectly situated - close to everything; port, shopping, restaurants and transportation. Very clean hotel, nice breakfast and super helpful staff. "

" This is not a Grand hotel in the sense of the Danieli or Excelsior, however, that is probably because they choose not to have a restaurant, even though they put out a sumptuous breakfast and have a commercial kitchen and plenty of staff. Our room had filthy old green carpeting, but we noticed in the long hallway that some rooms have modern wood flooring, which is much more sanitary I don't know why we weren't given the upgrade since we are hotel gold members. The only other issue was the parking which we tried to reserve well in advance, but was unavailable, which was disappointing since we have a brand new Mercedes-Benz . The staff was very pleasant and the bathroom was spacious and had the best shower of our trip. Overall, it was good value for the money and it's probably one of the better hotels in Lecce."