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"Without doubt one of the best hotels we have stayed in. The Palazzo is stunning and Alfonso, Francesca, Matteo and all the staff were incredible. Nothing was too much trouble and the attention to detail was exemplary. From the moment of arrival with a welcome cool towel and fresh juice to collecting our car from the car park and packing it for us, they made us feel very special and welcome. I was even given a delicious piece of still warm chocolate cake whilst sitting reading my book. Perfecto! The rooms are beautiful and very comfortable and everything to see and do is walkable from the hotel. We can’t recommend it highly enough. We loved every second of our stay there. "

"This is a very lovely hotel in a beautiful location. Very friendly staff, very welcoming and happy to help. The room was perfect - very clean and spacious. The breakfast was good - a help yourself buffet with a good variety of fresh and tasty food. Nice central location - a very short walk into the centre of Ostuni. All in all, it could not have been better. Would highly recommend. "

"Great reception staff. Nothing too much trouble for them Lovely clean rooms Good central location "

"Beautiful place , quiet and walkable . Welcoming staff only thing not enough toilet paper and Kleenex. "

"A fabulous hotel with everything that you need to enjoy Otranto & environs! "

"Loved loved loved the place . It’s modern but in harmony with the landscape and the sandy beach close by is spectacular "

"Perfectly situated - close to everything; port, shopping, restaurants and transportation. Very clean hotel, nice breakfast and super helpful staff. "

" This is not a Grand hotel in the sense of the Danieli or Excelsior, however, that is probably because they choose not to have a restaurant, even though they put out a sumptuous breakfast and have a commercial kitchen and plenty of staff. Our room had filthy old green carpeting, but we noticed in the long hallway that some rooms have modern wood flooring, which is much more sanitary I don't know why we weren't given the upgrade since we are hotel gold members. The only other issue was the parking which we tried to reserve well in advance, but was unavailable, which was disappointing since we have a brand new Mercedes-Benz . The staff was very pleasant and the bathroom was spacious and had the best shower of our trip. Overall, it was good value for the money and it's probably one of the better hotels in Lecce."

"Everything was excelent unless 2 items, one was the bathtub drain, was not working properly and it was a hole on the blanket for all my stay."