Family friendly Hotels in Salem, Runaway Bay

"This was the worst stay ever. Nothing worked from the TV, Mini fridge, and phone. We couldn't get room service much less call the front for anything. Elevators weren't working. And someone got stuck every 15 minutes. When you bring up any of the concerns everyone acts so unaware and nonchalant. No help what's so ever. The WiFi also kept going in and out. The rooms had a moldy smell even after requesting to change the sheets. Parking lot had construction men working and security sleeping. "

"Food quality on the buffet was poor"

"If I could give this “whatever this is” a negative-star rating I’d obliged. 1. Terrible Customer Service. Front desk clerk lacks professionalism and courtesy, they forget people are paying for a service and experience not your baggage from home. 2. You pay a hefty some for a wedding at the venue and they can’t accommodate a late check out, I had to get an Airbnb nearby for my wife to get ready for our wedding. 3. We decided to get their Breakfast, they up-charge fried dumpling when you want a get it in place of toast with a omelette absolutely ridiculous. 4. Cleaners come knocking on your door if you go a min over your checkout time. Absolutely mind-boggling. 5. Place is old and run down. Don’t waste your money, you can get some views with better quality and customer service don’t waste you or your family’s time. "

"Excellent "

"Friendly and helpful staff. Rooms could use a little updating some things were falling apart. Lots of things to do on resort. "

"The food was good and fresh."

"Clean room, Great Staff, Awesome Top Beach View, and Air Conditioning cools very well."

"N/A"

"Everything was great. The staff were amazing, and they make you feel very welcome. The beach is beautiful and private. They have so many things you can do on the property and will help organize any adventure outside the property as well. The owner was there and made sure to introduce himself to us when we arrived. I understand why many guests we met there have been coming for so long. We will definitely return. "