Salem hotel rooms a the Fairmont

"Great hotel! Room is a little small but has everything you need! "

"It was very clean. My room had a drapery rod but no drapes the light came through the shade it was a little annoying. There is no hook in the bathroom for a towel would have been handy. The fire pits were either too high and in the wind it was a little unsafe or barely burned. A glass enclosure wall around them would help with the blow back."

"Staff was amazing. Second time here and will do it again!! Thank you everyone for excellent service"

"Loved my stay. Felt safe and the area was really beautiful. Staff was friendly. Can’t wait to go back. "

"We Loved this place! Our favorite!"

"Beautiful room"

"Safe and cleanliness"

"We really enjoyed our stay at CitizenM Back Bay minus the staff! They were not only short handed but short on their customer service! The hotel is convenient and walking distance lots including shopping, Fenway Park, Freedom Park and North End! The room was small but perfect for what we needed with a beautiful view! We did not have breakfast at the hotel and opted to find local eatery’s near by! We would recommend staying here and hope by putting a review their customer service improves and they are fully staffed, in this case we would stay again! "

"Didn’t dislike anything "