Saint-Remy Hotels

"What a beautiful place. Spotless , tasteful decor and very nice and helpful staff. "

"Great location, which is in the heart of Bergerac. Great rooms exceptional clean and comfortable. But what made our stay even better, are the owners who are brilliant. Friendly, helpful and made our stay that extra special. Would highly recommend Merci beaucoup "

"Loved the wine tasting at the associated property next door. Benjamin I think his name was. Great experience."

"After quite a few visits to St Emillion we decided to splash out and treat ourselves and we’re not disappointed In anyway. "

"Short break in Bergerac, excellent room for two nights. Very clean room, and a coffee maker a plus!"

"Booked a room for seven nights, but checked out after the first night. It was incredibly hot that week, around 105 degrees. The room had no air conditioning, or fans. The windows could not be open during the evening because there were no screens in the windows and with the mosquitoes and bats flying around that was not an option. It was cooler outside than in the room. When I decided to check out the following day the staff were apologetic, but there was nothing they could do. The resort, as of now has not offered a refund for the remaining six nights."

"Stunning property, setting and wonderful on site restaurants "

"Booked and paid in JANUARY. Arrived 16:00 (check-in allegedly from 14:00). Place was locked; could not make anyone hear us. Waited 30 minutes before finding another hotel. Had also booked dinner but the sign outside said the restaurant was closed on Tuesday (the day of our stay). Contacted hotels.com to request full refund - this was apparently refused by the hotel (though hotels.com personnel said they couldn’t really communicate with hotel very well as the staff there only spoke French. Er… it’s a French hotel!!!). Eventually given £25 in award points - well under half what we had paid five months earlier! VERY unhappy with the whole situation!"