Saint Helen's Island hotel rooms a the Fairmont

"We got a double queen studio room and it was fantastic. I love the high ceilings! The rooms are large with a huge fridge, an actual stove with oven, rangehood and dishwasher. It has a huge space between the beds and the desk and TV. The dining area is also nice and spacious. I would choose this hotel if I were to stay for a month or more. Location is close to train station. Staff were very good and helpful. The breakfasts were also good value. Unlike Marriott hotels, they actually provide you with lotions, shoe polisher and shower cap. I did not ask for toothbrush but I know some hotels no longer supply them. One improvement is I just wish they have a hot tub."

"Good location and friendly staff."

"Staff was amazing!! Every single staff member was wonderful and they made check-in and check-out seamless. Def could’ve been cleaner though. The towels had stains and I found multiple hairs on towels, sheets, blankets. The body towels smelled like sour milk and the room smelled heavily of food, which I get there’s a kitchen in unit but it was pretty strong. On top of that there were no duvet covers on the duvets, just a sheet on top so that was kinda sus. It was a fine stay, wasn’t great wasn’t the worst. Again though if we were rating just on staff alone it would’ve been five stars. ◡̈ "

"Parking felt safe and secure. Staff were friendly. No continental breakfast. "

"The Hotel was good and the room.was very clean. The staff members were very good ,welcoming, and happy to help, especially Aysha. The kids enjoyed the lively slide in the pool. The constructions in the streets around the hotel was not very convienient in moving around and deiving, but you will find your way."

"The pool was amazing as always, so were the hot tubs. The sauna was awful- not hot and in disrepair. One of the benches was broken. Overall the property could use a little tlc. There was wear and tear in the room and our bathroom door didn’t stay closed unless locked and it was off the track when we arrived. I moved it back in place. The Keurig and tea kettle was great to have. Would be nice to have a few bottles of complementary water and a few more tea bags. It would be amazing if you had larger robes too for acceptability for larger bodies. Wish there was room service for breakfast. We have stayed here a few times and I would come back just for the pool. Also would be nice if you had water, coffee and tea available in the lobby as well. "

"Sandra at the restaurant for breakfast was awesome"

"Clean and central to downtown at an excellent price."

"We were only there for about 17 hours but it was a great stay. We got upgraded upon check in and the room was massive. I would definitely return for a longer stay. "