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Hôtel Le Coeur des Neiges

Travelers find a perfect mountain retreat where mornings start with coffee by the fireplace and afternoons unfold on private balconies with alpine views

Choose dates to view prices

Steps from Saint Gervais Bettex Ski Lift, Hôtel Le Coeur des Neiges offers comfort and mountain charm. Enjoy the lobby fireplace, in-room WiFi, smoke-free environment, sunny terrace, and attentive staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
  • Business services
  • Bar
The current price is P7,507
P8,633 total
includes taxes & fees
May 28 - May 29
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 4 and May 10.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day, plus a deposit of EUR 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 5.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 10 for children
  • Pet deposit: EUR 150 per stay
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply

Frequently asked questions

Is Hôtel Le Coeur des Neiges pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of EUR 150 per stay and a fee of EUR 25 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hôtel Le Coeur des Neiges?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hôtel Le Coeur des Neiges on May 28, 2026 start from P7,507, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hôtel Le Coeur des Neiges?

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel Le Coeur des Neiges?

Check-out is at 11:00 AM.

Where is Hôtel Le Coeur des Neiges located?

Situated in the mountains, this hotel is 0.7 mi (1.2 km) from Les Thermes de Saint-Gervais and 3 mi (4.8 km) from Saint Gervais Bettex Ski Lift. Kandahar and Megeve Ski Resort are also within 9 mi (15 km). Saint-Gervais Tramway Station is 10 minutes by foot and Le Fayet Tramway Station is 29 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 12 out of 18 reviews
Rating 8 - Good. 5 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 0 out of 18 reviews
Rating 2 - Terrible. 0 out of 18 reviews

Reviews

Verified

10/10 Excellent

Brian Manning

Liked: Cleanliness, staff & service, amenities
The hotel is charming and ideally situated. The proprietor, Sebastien, was great. We stayed for four nights and had a fantastic time in the cozy (with fireplace), welcoming hotel.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sheona

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is a little gem. sebastian and his family looked after us so well..the views from our bedroom and bfast room were excellent, evening drinks by the log burner very cosy. We highly recommend
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property in the heart of Saint Gervais and fabulous owner. We would definitely stay here again!
Stayed 1 night in Aug 2025
Verified

8/10 Good

sridevi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wanted an early check in but they couldn’t accommodate and said they would charge us to check in an hour early. That was inconvenient. Other than that the stay was comfortable and convenient.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Verified traveler

Quaint, quiet, and quirky

Kind staff. Hotel should advise that there is no elevator for those with mobility issues. Notification ahead of time regarding parking would also be helpful.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accogliente e curato nei particolari ottima la colazione.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations!

Pleasantly surprised about the experience at the Hotel Le Coeur des Neiges! Super friendly welcome from the great check-in guys. Nice and cosy lobby/lounge area. Beautifully decorated room with a big and comfortable bed. Clean and modern bathroom. Strong wifi. Amazing views from the window. Superb breakfast room and options. Service throughout was fabulous. Very close from the restaurants and 15 minutes walk from the ski gondola (shuttle departs every 15 minutes from the tourism office, 3 minutes away).
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Montserrat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très sympa

Hôtel très sympa, bien reçu, chambre vraiment trop petite pour le prix et vraiment trop chaud avec radiateurs éteints, on a dû ouvrir la porte fenêtre. Déjeuner excellent, bien accueillis.
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gorgeous hotel, tucked down a little lane a two minute walk from the town square and restaurants.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

MOLES-ROTA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un vrai nid douillet

Hôtel familial qui est un vrai petit nid douillet. Chambre refaite avec beaucoup de goût. La salle de petit déjeuner est superbe... Comme la qualité du petit déjeuner. Personnel attentionné. Seul bémol, pas d'accueil de nuit au-delà de 21h.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre avec balcon, spacieuse , belle vue et calme. Deco ambiance montagne cosy. Personnel très souriant et accueillant.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Roseni C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025
Verified

8/10 Good

JORGEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

William

Stayed 2 nights in Jul 2023
Verified

6/10 Okay

Canzianell

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Verified

8/10 Good

Karin Lomholt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019