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Hotel Chastellares

3.0 star property
Mountain bikers find their rhythm on daytime trails before returning to Hotel Chastellares to enjoy evenings beside the warmth of a crackling fire

Choose dates to view prices

Hotel Chastellares sits in the city center where energy meets comfort. Travelers can relax by the lobby fireplace, grab drinks at the bar, or sample local cuisine at the restaurant. The property offers convenient free WiFi and ski-in/ski-out access for outdoor enthusiasts.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Bar
  • Room service
The current price is P15,072
P20,920 total
includes taxes & fees
May 24 - May 25
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Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 9:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.28 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 21 for adults and EUR 21 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hotel Chastellares have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at Hotel Chastellares?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Chastellares on May 24, 2026 start from P15,072, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Chastellares pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Chastellares?

Check-in start time: 2:30 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Chastellares?

Check-out is at 11:00 AM.

Where is Hotel Chastellares located?

Located in the city center, this Saint-Etienne-de-Tinee hotel offers ski-in/ski-out access within 1 mi (2 km) of Auron Ski Resort, Pres Ski Lift, and Adret Rambert Ski Lift. Nabines Ski Lift and Blainon Ski Lift are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.2

Good

7.0

Cleanliness

8.6

Location

7.4

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 17 out of 57 reviews
Rating 8 - Good. 14 out of 57 reviews
Rating 6 - Okay. 11 out of 57 reviews
Rating 4 - Poor. 12 out of 57 reviews
Rating 2 - Terrible. 3 out of 57 reviews

Reviews

Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trés bien !

Super !! Accueil parfait :)
Stayed 2 nights in Nov 2024
Verified

6/10 Okay

CEDRIC

pas à quoi on s'attendait.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accueil exceptionnel, personne avenante et très sympathique, ce qui met directement dans une ambiance de village en pleine montagne. C'est super. La chambre ? Que dire... tout bonnement magnifique, propre et bien décorée façon chalet alpin. De plus, une petite terrasse qui donne sur un vallon apporte de la fraicheur et le calme voulu et apprécié par tous pendant une belle nuit d'été. Je recommande totalement cet hôtel, vous y serez bien accueilli. Je n'ai pas pris l'option du petit déjeuner donc je ne saurais vous dire
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

SABAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outre une vue exceptionnelle, gérant très sympathique et literie confortable. Établissement propre et calme
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

vacances de rêve réussies

Séjour très réussi : belle chambre avec grand balcon muni de chaise longue, chaises et table face à la montagne où nous avons profité des derniers rayons de soleil après le ski, Petit déjeuner varié et copieux avec salade de fruits frais, fruits frais, baguettes variées, variété dans les viennoiseries, fromages, charcuterie, etc. Repas du soir lui aussi varié, bon et copieux.
Stayed 3 nights in Feb 2022
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Bra läge. Risigt.

Fint läge och fin utsikt. Hårda obekväma sängar. Endast ett dubbeltäcke. Obekväma syntetkuddar. Risigt och smutsigt.
Stayed 1 night in Feb 2020
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel.com should remove this property

It was the worst stay in my life. The manager of hotel was very rude to me and to my wife. In addition to it, I paid a premium to get a room with a terrace and when I arrived the same person told me that there were no more rooms with terrace. I ended to be in an smaller room and WITH NO HOT WATER. It is a sky area and we needed to take a shower. It was not possible. I also called the police since there were 40 families with no water and no effective answer from the hotel,
Stayed 1 night in Feb 2020
Verified

4/10 Poor

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hors de prix

Beaucoup trop cher pour la prestation et l’état de la chambre .
Stayed 1 night in Dec 2019
Verified

8/10 Good

Frederik

Liked: Staff & service

Great service

Service was great, reception and restaurant. Very friendly and helpful staff. The skiing room where you put on your slalom boots were on the ground floor, with easy access from inside and outside of the hotel. The hotel is also very close to the gondol/lift. The hotel’s condition is what most of these types of hotels are, very worn down and out of date. Although I must mention that last year we stayed at the 3 star hotel next door, that really surprised me compared to this, which only have 2 stars. In other words the whole family were more satisfied staying at this hotel. If I have to point out any improvements it has to be answering their phone. Prior to our stay I tried to call several times, and left a couple of voicemails. At the end I wrote an e-mail which they replayed. The parking can also be challenging, pending on when you are there of course. All in all a good stay, with great service.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Jürg

Liked: Staff & service

Preis/Leistung stimmt nicht, sonst ok.

Das Hotel hat seine besten Zeiten hinter sich. Für das Gebotene klar zu teuer. Sehr positiv: Flexibilität und Freundlichkeit für ein früheres Frühstück.
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, room comfort

Fam Johan & Josefine

Perfekt litet hotell i Auron. Ligger mitt i byn. 30 meter till liften. Hund välkommen.
Stayed 3 nights in Mar 2019
Verified

8/10 Good

Roger

Liked: Staff & service
Disliked: Property conditions & facilities

Excellent ski location, good breakfast, 2 star

When reading this you need to appreciate this is a 2 star hotel, not a 4 or 5 star. Visited with partner and 10 yr old daughter for 6 nights Feb 19 half term ski trip (being half term it was quite expensive for what it is, but that's the school holidays rip off for you!) . Breakfast excellent for a 2 star, good choice, lovely croissants etc...location v central, 2 mins to Auron gorge cable car, that links straight to the full mountain cable car, ski nursery slopes and rest of the lift system. Good variety of ski runs, lots of blues around the mountains, but plenty of good blacks and reds to alpine standards. Did not eat in hotel much in evenings, but plenty of restaurants in centre, large portions, peak season you need to book at least a day ahead. Owner, was helpful, nice views/balcony across gorge to ski slopes beyond. What was the downside!, rooms quite small, very thin walls! and various noises from water and heating systems and services. Hot water ran out some days between 17.00 and 19.00, but not a problem at other times.
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Basic but good breakfast.

Basic hotel but we didn't get the room we asked for. Instead we got bed and breakfast which was very good. Facilities are sparse but ok if you are skiing all day.
Stayed 6 nights in Feb 2019
Verified

8/10 Good

Laure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Virée à la montagne sans faute

Emplacement parfait ,au centre de la station à deux pas du téléphérique et de l arrivée d une piste .face à la montagne avec terrasse ensoleillée pour la chambre .petit déjeuner copieux complet et bon .accueil sympathique ‘
Stayed 1 night in Jan 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
il fait froid dans les chambres hôtel veillisant quelque travaux à faire
Stayed 1 night in Dec 2018
Verified

2/10 Terrible

AlisonMauska

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezeption ist nur stundenweise besetzt. Zimmer nicht sauber, keine frische Bettwäsche.Bad stark renovierungsbedürftig. Kein Frühstück verfügbar Eine einzige Katastrophe.
Stayed 1 night in Sep 2018
Verified

6/10 Okay

Michel

propreté à revoir , électricité défectueuse et même dangereuse
Stayed 1 night in Jul 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien mieux que 2 étoiles.

Cet hôtel vaut mieux qu'un 2 étoiles. Un balcon donnant sur une vue splendide des montagnes, et même des produits de toilette, ce que je n'ai pas eu dans mon séjour en 3 étoiles le mois dernier. Le propriétaire Hubert est absolument charmant.
Stayed 1 night in Aug 2018
Verified

10/10 Excellent

caroline

Liked: Cleanliness, staff & service

A very friendly hotel in an excellent location.

We had a very pleasant stay at this hotel. It was very convenient for the slopes and the town. The staff were very friendly. The restaurant and bar were nicely decorated. Our room was rather small for 3 and the bathroom needs modernising. We would however stay there again.
Stayed 3 nights in Feb 2018
Verified

10/10 Excellent

therese Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impeccable : propre, agréable, sympa.

L'accueil est impeccable, le personnel agréable, l'hôtel est propre et super situé. Le restau était très bien également. Un excellent 2 étoiles, qui pourrait êter un 3.
Verified

6/10 Okay

Jean-Marie

Liked: Staff & service
Convivialité des hôtes.
Stayed 3 nights in Sep 2017
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Querky but OK, Auron great

Query! But in a good way. Excellent location, Auron is a beautiful little place, typically alpine. Hotel is dated with a definite Christmas theme but it added character! Breakfast expensive for what is on offer compared with other hotels, lots of local cafes would probably have been a better option. Rooms at rear with balcony have beautiful views and afternoon sun, worth the few extra euros.
Stayed 1 night in Jul 2017
Verified

10/10 Excellent

FRANK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel accueillant et idéal à Auron

Très bon accueil hotel rénové avec goût. Personnel attentif et prévenant. Très bonne table. Très agréablement surpris!
Verified

2/10 Terrible

JOEL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Je ne reviendrais plus dans cette hotel.

Je pense qu'il faut eviter ce genre d'hotel au maximum.
Verified

10/10 Excellent

jean-marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Acceuil chaleureux et personnel souriant

Personnel sympa et arrangeant pour disposer de la chambre . Super piano dans le salon( à disposition) Emplacement idéal à côté des restaurants et du télécabine principal. Nous n'avons pas eu l'occasion de rester le chef de cuisine . Ce sera pour la prochaine fois.