Saint-Augustin Vacation Rentals

"Good location"

"The highlights of the Relais were the staff: everyone from the front desk to concierge and restaurant were outstanding in kindness and assistance (the reason for the 5 stars); the pool: just lovely but definitely for adults; the shuttle to Disney was very nice; the so so parts were the beds: the sofa bed was very uncomfortable and the king bed was okay; the breakfast: lots of choices but prep could have been better. The hotel could use a bit of sprucing up as furniture was well worn, floors had gaps, faucets were mineralized.. In spite of the minor complaints we really enjoyed our stay."

"Outstanding hotel"

"It was poor right from the start. Room is basic and in a poor state, I wouldn’t say it was 4* at all. Mould round the rim of the bath and cleanliness was far from what it should have been. Breakfast was basic again and lacking in taste and variety. I was most upset about our last night. My little boy took a shower to be covered in dirty water. We went to explain to reception to be told it’s fine and just to run the water a little. The bath was covered in grim and dirt and no offer to clean it for us. We went back to the room to find the water pressure had gone completely. Back down (this following a very long day and was now late), a technician was sent to our room, then told it couldn’t be fixed and we would have to move, no offer of help to relocate. Over an hour later we finally had a working shower. I asked for our last night to be refunded and was told no. They said the water despite being filthy was not harmful and that it was out of their hands. What a disgrace, hotel was poor, food poor, cleanliness poor and service was awful. Never again. "

"Excellent apartment within hotel. Would return. Only niggle, no loo toilet pan) in the bathroom. Loo in hall area, with no sink, so had to walk to kitchen sink or throgh bedroom to wash hands. "

"Excellent "

"Family-friendly|Pool"

"Hot and continental self serve breakfast available. Moxy vibe stays true and consistent to other Moxy hotels in the US. Staff was super accommodating and process was easy and painless."

"On appearance hotel looks ok but rooms are dated & cheap looking. Food & amenity areas are poor. Location also not great as nothing around hotel. Very close to Disney to get to park "