Ruvune Hotels

"Here are a few issues I had at the apartment 1. Noticed the door at the living room is always opened and a staff member can just barge in. It was like the living room is an extension of their office. I didn't appreciate it and tried enforcing privacy at some time and was told to just focus on my room. 2. I constantly had to remind the manager about internet disruption, electricity getting exhausted. If you are a business person, I would not recommend this apartment. 3. Janvier is a nice guy. Same as the cleaning lady. They are the only positives in my experience. 4. Overall, I think the property managing needs a bit more training on customer relations. 5. It is a shared apartment and you may want to use a headphone cuz your apartment mate might be busy,,,,, if you know what I mean. "

"Nice Property but very poor amenities , no air condition, difficult getting hot water from the bathroom, poor WiFi connection, Poor Customer service. Just waste of money booking these property."

"Okej "

" My stay here exceeded very expection from moment I arrived, the atmosphere felt peaceful, secure, and professionally managed. The room was exceptionally clean, well-organized, and designed for true comfort. I slept perfectly and woke up refreshed. What impressed me most was the attention to detail and the welcoming environment. This is not just a place to stay, it’s a place to experience comfort and peace. I will absolutely return and highly recommend it to anyone looking for quality and reliability"

"Room was clean spacious and acceptable. Sparingly/minimally furnished. Just a little stool not even a chair on which to sit. This could be easily improved. Grace the host was very courteous and helpful though."

"I was charged extra and 6 dollar each night."

"The staff are a bit hostile and always have to tell them to clean my room and sometimes they don't claiming they forget.. Overall I'll give them 4/10"

"Luma & Lua! Unique is an under statement, service delivery was top-notch, the stay was worth every dollar i paid. I am definitely recommending to family and friends and this will be my go-to place whenever i'm in Kigali. Thanks :)"

"This property is recommended. It's location is great, clean rooms and pool. The staff are generally very polite and helpful."