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"Great place to see Chester and the Roman fortress. Loved the Spa and the staff were all great. "

"Our expectations were by far exceeded with this lovely hotel. All the staff that we came across was helpful, friendly and so efficient. We spent the afternoon on Saturday in the Nelson and enjoyed a delicious lunch. The receptionist was welcoming and warm and very helpful with queries and organising a little suprise in our room. The room was clean, well equipped and very nicely presented. The bed was bit on the hard side but this is probably down to personal preference more than anything else. We had a meal in the palm court which was so beautiful and felt very special with the pianist playing and singing. The pool and changing rooms could do with a bit of updating but it was clean and warm so would happily use again. On the whole this place is an absolute gem where you are made to feel special, would happily stay again. "

"I booked a weekend for my parents anniversary and they really enjoyed the staff was really friendly and the place really nice "

"Couldn’t fault it. Very good standard all round. "

"Another fabulous visit, great staff, spotless room. Returning again next week !"

"Great hotel in a good location. Food is excellent, room was spacious and clean, modern decor although there seemed to be a lot of wasted space? Staff were pleasant and helpful."

"love everything about this hotel , modern and clean, great service. Reception staff were friendly and helpful, room was fantastic and breakfast high quality. Will stay again "

"Yes"

"Just a great hotel great place to stop when visiting Chester staff are amazing "