Ruillier Hotels

"Spend three lovely days at Toubana. What an inspired property. The views are amazing, the staff wonderul and the rooms well appointed. "

"I would recommend this hotel. The unit we have was set up like a French Gite. Outside under cover was the fully equipped kitchen and dining area. Inside plenty of room with a TV, WiFi, master bed and two single beds. En-suite with shower. Staff were family and spoke several languages. We ate at the restaurant on New Year’s Eve and the food was excellent. Would recommend the restaurant. There is a small swimming pool but the beach is only 5 minutes walk from the hotel. Good location to explore from. Plenty of parking."

"Cet hébergement est surper car il est proche d'une superbelle plage. Il Le l"

"Fresh fruits and good variery of hot and cold breakfast "

"Staff were very friendly and helpful. The large room with sea view was very good and the view was breathtaking. Breakfast was very good, lunch ok and evening snacks good. The bar shuts at 2200, which is good. There is a lovely beach/forest walk to the next beach. The bus stop is a short walk away with regular buses to Deshaies and other parts of the island. The island is beautiful and easy to get around. "

"Friendly staff, beautiful location, clean. "

"Comfortable room"

"The room was nice and spacious and the view was beautiful, though it was annoying having to insert the room card into the slot to get power. And the closet and shower were a little annoying. Patio kitchen was something new and "different". Activating the WiFi was really tricky. Staff was helpful and some spoke English, but check in process was so slow and the paperwork was only in French. Lots of restaurants in the area, but they don't open 'til mid-day, but there's a small store. Beaches, bus stop and hiking nearby. However, I deducted one star as we had roaches in our room on two different nights and toiletries were limited and we also had no water on our last morning. And I think the breakfast should cost half of what they're charging. The automated e-mail requesting additional payment or you'll lose your reservation gave me a real scare. I thought it was a phishing scam and almost canceled my cards and my entire trip. It would have been nice for Expedia to state that this fee is already included in the payment and to ignore the automated e-mail. But my biggest complaint is that while the property IS operated by Karaibes Hotel, it is actually called "Residence les Yuccas", NOT "Karaibes Residences". "Karaibes Residences" are a private apartment complex completely separate from the hotel. This information was not clearly communicated to us, and we must've spent well over an hour trying to get into every building in the area, before a maid finally told us where to go. "

"Lovely reception area. The staff a wonderful and accommodating including the housekeepers. My daughter loved the kids club. Lots of activities and lively staff."