Ruegen hotel rooms a the Independent

"Parking was inconvenient. 2 blocks away and very small spaces Apparently we had to book it in advance and pay extra 21 euro per night Rooms were huge, lots of closets, book cases, shoe rack Bathroom drain slow — tiles in shower excellent idea Pommes excellent Child friendly including a playroom Excellent breakfast and excellent service especially at bar and breakfast except one receptionist with little English and poor communication in german — we could not understand about access to free bus and toilet — binzbucht Request for engineer to help with touchy air conditioning that wouldn’t turn on because it thought windows were open was met instantly Should say that air conditioning was weak "

"Room wasn’t ready until well after 6pm. If you allow late checkout on a Sunday then resource the cleaning schedule properly to allow the next guests to get in on time, OR DON’T OFFER A LATE CHECKOUT ON A SUNDAY - it’s really that simple! “Room not ready yet, come back at 4”, “room not ready yet, come back at 5 ‘if you’re lucky” WT actual ***k!? Then the cleaner took our dog bowl - why would you do that!? Messaged them twice to see if we could pick it up on the way back from our onward journey but they didn’t even have the decency to reply. Really good facility, but unfortunately it would appear that the management couldn’t run a bath, never mind a hotel. A real shame!"

"This is an exceptional hotel! I’ll be back!"

"The hotel is the perfect property for a nice couple getaway. There's a lot to do like hiking, biking and nice evening walks. Breakfast buffet was perfection."

"Impressed with the hotel’s professional staff who were consistently helpful. Two staff members - Ella at the front desk and Artigas in the restaurant provided exceptional service. Each went out of their way to make my stay pleasant. They both speak excellent English which helped since my German is limited. The breakfast buffet is excellent and I also enjoyed the pool and hot tub. The hotel is a bit dated but comfortable with good views of the Baltic. "