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"Quite simply, BRILLIANT! Set in a beautiful country location this hotel is so peaceful, yet only a few minutes drive from the NEC, Meriden and the motorway network. Every member of staff is polite, courteous and helpful. The whole hotel has a certain opulence. The rooms are a good size without being too large, have comfortable beds, sumptuous pillows and the bathrooms are all with a bath and shower and pleasant for a good soak. Always there is hot water with no running problems. The rooms are well lit. Fully lined curtains ensure a good night's sleep. The tv has high and clear definition. There is a decent kettle and coffee, tea, sufficient milk and biscuits are supplied. There is a largish desk with a smoked glass top, two pleasant easy chairs accompanied by a small round table, not to mention the standard lamp close by. Everywhere is very clean and the hotel always smells nice. I usually eat in the bar and have always had first class meals. There is a good range of beers too. The bar is a very pleasant informal place to eat and relax after a day out. The breakfasts are very comprehensive and nicely cooked. There is an array of cereals, full English breakfast, full range of croissants, muffins, fruit. good choice of coffee, fruit juices and tea. The restaurant is most pleasant. There is a lift -no lugging cases upstairs.Pleasant secure carpark.No noise at night. Staff great. Best hotel in area. "

"Sufficient stay and great value for money"

"Staff on reception lovely. When first entering the room the bedroom was clean but the sink looked like it had had coca cola tipped down it and not wiped down. Brown marks all over it. Had to wipe it clean befor use. Staff member with blond light straight hair in the evening was lovely. Sunday 23rd and monday 24th march 26"

"Good property for price "

"Good location, lean room, friendly and helpful staff and great amenities. I enjoyed my stay and would recommend this hotel."

"Hotel is very tired, I was under the impression that I had booked a superior room however there was nothing superior about the room I stayed in, cracked toilet, cracked tiles just generally shabby."

"Malmaison is conveniently located a few blocks away from the main train station for Birmingham, and this is in the middle of all the action in the central city, even part of the Mailbox mall with a movie theater and excellent restaurant-bar-pub choices."

"Clean rooms "

"Clean hotel, staff friendly, room comfortable, good value."