Rougemont Hotels

"Sray there once a year. Each year the pool is closed and the bathroom has issues. Its good for business over night. Front desk clerk acted like she could care less about handicap in front of me in line and less about me. "

"The hotel was clean, rooms were comfortable, staff was exceptional. However, some of the furniture was a bit beaten up, and the guests were awakened with the fire alarm in the middle of the night. The alarm was unavoidable, but the front desk manager allowed an extended late checkout due to the inconvenience. It was a little noisy due to where my room was located, but overall, it was a comfortable stay. I definitely would stay at this property again."

"The key to this hotel is the location in the heart of downtown Durham. It was a quick Uber ride for us to go anywhere, including the Duke game at Cameron Indoor Arena. Lots of good places to eat nearby. The staff was friendly and accommodating. The room was large and suited our needs. We enjoyed our stay and would happily return to The Durham Hotel."

"Solid & affordable choice, close to the hospital and clinics."

"It's better than most and it's affordable "

"Unfortunately, there was a mistake made when booking the reservation as this property is similarly named as the Raleigh Durham Airport location. Despite attempts made by me and Hotels.com the property refused to make any attempt to help with the mistake. The front desk staff was unhelpful and the manager that can make the decision was unavailable on Saturday night when I was at the wrong hotel with no reservation. They need to better advertise their location in their name to make it less confusing for a weary traveler making a last minute reservation for a stay. It will be the last time that I use the La Quinta brand over their lack of care in resolving the mistake. I asked for any kind of help or refund and never insisted on a full refund as I do understand that I was also part of the mistake. Customer service is lacking and hotels need to do more to ensure guest satisfaction. "

"Bathroom paint job was messy. Tub can be updated."

"Very nice"

"Gym, free laundry service, free parking and kitchen "