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Hotel Emma

3.0 star property
Hotel with a rooftop terrace, steps from Santa Claus Statue

Choose dates to view prices

Hotel Emma in central Rotterdam offers a lively base for city exploration. Guests relax on the rooftop terrace, browse the on-site shopping area, and enjoy amenities like WiFi. Attentive staff provides express check-in and helps arrange tickets to local attractions.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Economy Single Room, 1 Twin Bed

Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Economy Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Egyptian cotton linens
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Standard Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(16 reviews)

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Egyptian cotton linens
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Superior Double Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Egyptian cotton linens
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, 3 Twin Beds

Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Standard Triple Room, 3 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Egyptian cotton linens
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quad Room

Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Quad Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Refrigerator
LED TV
2 bedrooms
Blackout drapes/curtains
Premium bedding
Ceiling fan
  • 34 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Quadruple Room, Multiple Beds

Egyptian cotton sheets, premium bedding, memory foam beds, in-room safe

Family Quadruple Room, Multiple Beds

Highlights

Soundproofed
Heating
Refrigerator
LED TV
Egyptian cotton linens
Blackout drapes/curtains
Ceiling fan
Premium bedding
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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citizenM Rotterdam

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9.4 out of 10, Exceptional, 1,002 reviews
The price is P4,761
P5,499 total
includes taxes & fees
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About the neighborhood

Map
Nieuwe Binnenweg 6, Rotterdam, 3015 BA

What's nearby

  • Boijmans Van Beuningen Museum - 4 min walk - 0.4 km
  • Witte de Withstraat - 4 min walk - 0.4 km
  • Erasmus MC - 9 min walk - 0.8 km
  • Markthal Rotterdam - 13 min walk - 1.2 km
  • Erasmus Bridge - 16 min walk - 1.3 km

Getting around

  • Rotterdam, Maashaven - 6 min drive
  • Rotterdam (QRH-Rotterdam Central Station) - 11 min walk
  • Rotterdam (RTM-Rotterdam The Hague) - 9 min drive

Restaurants

  • ‪KINO - ‬4 min walk
  • ‪Heilige Boontjes - ‬1 min walk
  • ‪Bilderberg Parkhotel Rotterdam - ‬2 min walk
  • ‪McDonald's Rotterdam Binnenweg - ‬5 min walk
  • ‪Café Stalles - ‬1 min walk

About this property

Hotel Emma

Hotel near Boijmans Van Beuningen Museum
Located close to Santa Claus Statue and Sonneveld House, Hotel Emma provides a rooftop terrace. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Continental breakfast (surcharge), bike rentals, and express check-out
  • Express check-in, a vending machine, and luggage storage
  • An elevator, multilingual staff, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Emma offer comforts such as premium bedding and laptop-compatible safes, as well as amenities like free WiFi and laptop-friendly workspaces.
Extra amenities include:
  • Heating and ceiling fans
  • Egyptian cotton sheets and memory foam beds
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with premium channels
  • Refrigerators, free tea bags/instant coffee, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 20 per day); discounts available
  • Street parking available
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 1979
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Tea bags/instant coffee

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 20
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 6.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Nearby parking fee: EUR 20 per day (1804 ft away)
  • Late check-out fee: EUR 20 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Emma Hotel
Emma Hotel Rotterdam
Emma Rotterdam
Hotel Emma rotterdam
Hotel Emma
Hotel Emma Hotel
Hotel Emma Rotterdam
Hotel Emma Hotel Rotterdam

Frequently asked questions

Is Hotel Emma pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Emma?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Emma?

Check-out is at 11 AM. Late check-out is available for EUR 20 (subject to availability).

Where is Hotel Emma located?

Located in Centrum, this hotel is within a 5-minute walk of Santa Claus Statue, Witte de Withstraat, and Sonneveld House. Dutch Museum of Photography and Chabot Museum are also within 10 minutes. Rotterdam (QRH-Rotterdam Central Station) is 11 minutes by foot and Rotterdam Central Station is 11 minutes.

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Hotel Emma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 194 out of 424 reviews
Rating 8 - Good. 182 out of 424 reviews
Rating 6 - Okay. 34 out of 424 reviews
Rating 4 - Poor. 9 out of 424 reviews
Rating 2 - Terrible. 5 out of 424 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff made this wonderful European-style hotel wonderful for us.
Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and exceptionally helpful
Stayed 7 nights in Sep 2025

10/10 Excellent

Isobel

Liked: Cleanliness, property conditions & facilities
Super friendly staff, nice decor, nice room, perfect location. Would definitely stay again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay here. Great location and we can't fault the hotel in anyway. Little roof garden area was a bonus .
Stayed 2 nights in Apr 2025

10/10 Excellent

Shokling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and convenient, love the rest place at 2nd floor with complementary coffee and tea
Stayed 2 nights in Mar 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great location.
Stayed 3 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Great location would stay again.

8/10 Good

Moniza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 3 star hotel. Staff is super helpful. If I am.going back will be staying again here
Stayed 3 nights in Apr 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, central hotel and very clean.
Stayed 1 night in May 2024

8/10 Good

Katherine Shu Ting

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location and close to transit, restaurants and shops
Stayed 1 night in Aug 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
very good location :)
Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Property conditions & facilities, room comfort

Great stay

Great stay at Emma Hotel. Perfectly located next the Depot Museum, the Central Train Station to go around and walking distance to the waterbus. Very friendly and helpful staff.
Stayed 2 nights in Apr 2024

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
There is a strange nouse in the room, vent in washroom doesn't stop until 10 minutes after turning off light. Not good for light sleepers
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Good location.
Stayed 2 nights in Jun 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service
it is a nice little hotel very central and clean! We liked it
Stayed 2 nights in Oct 2024

6/10 Okay

Marianne

Liked: Cleanliness, staff & service
The best thing about this hotel is the staff. The people working the front desk are just lovely all around.
Stayed 6 nights in Aug 2023

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo traveler- would recommend .

The reception staff were excellent , so helpful and friendly indeed. Comfortable room. Great location, direct walk from the Main train station plus tram and metro stop near by.
Stayed 1 night in Sep 2024

10/10 Excellent

macarena

Liked: Cleanliness, staff & service, property conditions & facilities
Very central, walking distance from train station
Stayed 2 nights in May 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel Emma was much better than expected. Reception was extremely friendly, theres a range of teas and coffees available to anyone in the hotel too. The room was nice, clean and comfortable and the hotel is right by the route 4 and route 7 tram stop as well as the metro which makes getting round really easy. Would definitely return when back in Rotterdam
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Nice clean room, simple decor but all you need at the price , pleasant stay
Stayed 1 night in Nov 2022

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient and clean

Good location, easy to find, good amenities, close to train station.
Stayed 1 night in Sep 2022

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good hotel, in a nice surrounding.
Stayed 2 nights in Aug 2022

10/10 Excellent

Ellis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is really cosy and comfortable, our room also came with a safe & a mini fridge for drinks. The staff were really nice and helped us when we had an issue (not due to hotel) the best they could. I really recommend this hotel Connections are really good too with a 30min train ride from Schiphol Airport
Stayed 7 nights in Aug 2024

8/10 Good

GEORGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large clean room
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, parking was not good
Stayed 4 nights in May 2024