Hotels with Spa in Rotherham, England

"The staff was very welcoming and respectful in every sense. A group of us arrived there for our mate's funeral. Being a group of Veterans, they gave us an area we could use. Only downfall was we drank the pub dry of IPA We plan on using this hotel again. "

"Watch out for hidden charges at check-in. £50 taken from my bank immediately on top of the room charge. If I wanted to purchase anything extra, I would have paid at the time of purchasing. Now having to wait for a refund. This was not transparent enough in the T&Cs even within the confirmation email. Lifts old and creaky despite £3m upgrade, shower tiles grubby, mini bar only stocked water and wasn’t clear if this was complimentary, broken usb port by the bedside and heating system didn’t work as only blowing out cold air (no extra blankets in the room). Not enough towels for two women to dry their hair and body without using the hand towel too. £5 service charge for room service unless you were sensible and read all the in-room gubbins and saw the discount code - just don’t charge it in the first place! Prices were also out of date on the room service menu in the room. Didn’t think much of the cheese and biscuits either as two of the cheeses lacked flavour and we got a few apple slices rather than the whole apple sliced for £13! I know this is a 4* hotel but it’s the little things that matter and these could be improved. Breakfast served until 10am but by 9:30, the hot buffet was lacking and had to be refilled multiple times: eggs congealed and some items luke warm. "

"Bathroom smelled badly of sewage. Next room they moved me to had a broken safe. Safe couldn't be fixed as there were only 2 staff on duty covering breakfast, reception, and everything else. This place is seriously lacking funding to run effectively. "

"Good amenities but a bit run down and old "

"It doesn't help that hotels.com use a different grading for rooms to the hotels own website so I didn't actually get the type of room I was expecting. Other than that a perfectly good stay other than with the room bath not having a plug they had to give me a key to a 2nd room as they were unable to find a spare bath plug"

"Very good attention to detail. Spotless room, very friendly staff and especially the young lad bar tender - he was excellent. The food was the highlight for us - we had the giant fishcake, pate and a burger. It was by far the best restaurant experience we've had locally. Highly recommended!"

"Lovely hotel. Having work done."

"Breakfast was ok lack of pastries and hot food not refilled - dried up eggs and sausages hash browns were dried up too barely any bread jam and marmalade in an open bowl very unhygienic should be individual pots . No orange juice . Good selection of tea bags . Room was moist from roundabout outside early in morning . Was good after a midnight check in could get a cold drink in the bar "