Rohrbach am Gießhübel Hotels

"Very helpful staff"

"Receptionist was not proactive, we had to ask for the status of our "pre-assigned" room while checking in, and she mentioned that we can have the room "starting" from 3pm, which should be "till" 3pm. We got it finally at 15:30."

"Very nice, staff was incredibly helpful. "

"The room was clean but there were some things I would've expected to be better. I got an upgrade to an apartment instead of a studio. In this apartment there were multiple things that were not working well. Like the dishwasher never really washed the dishes and randomly shut off and turn on again. The airco was also not working properly, even at the lowest temperature it did not really cool down the room. I've been here before in a studio and then my experience as a lot better. So I think it will probably be an issue of this specific apartment. The rest of the stay was fine. Good breakfast and lovely staff"

"Was able to book within short notice. "

"It was good"

"Spacious room and large bed. Pillows are large, square and way too soft to go with the already soft bed - perhaps a firmer pillow choice also would be nice. Bathroom has glass door which is not great for privacy and we found a bit odd. We were there 3 nights and my parents in their room for 4 nights and despite being out each day from 9am ish - no days were the rooms cleaned or towels changed etc - even the bin being emptied would have been nice. Free hot drink machine was a plus - really good extra and we had a fridge in our room (my parents did not though but had cupboard for it) - free drinks in both rooms to start the stay was a lovely bonus. Staff were friendly/lovely and couldn’t do enough - had to ask for extra pillows and a fix of our safe - both of which were quickly rectified. Reception only manned 1pm-11pm so worth noting. Good location of hotel and lovely restaurant Saigon right next door! Highly recommended. Breakfast at hotel we didn’t need but did look good with a good range of choice. "

"Nice spa"

"Best Hotel in Heilbronn "