Allen Hotels

"Called hotel for local directions and was given wrong and awful directions. Obviously, the hotel operator isn’t familiar with the area at all. She gave directions that led me out into the sticks, then through town from one end to the next. The hotel was no where close to where she gave directions. Finally, I just goggled directions to hotel… totally different from what she was telling me. Hotel is accessible via the highway, Commerce Street is the driveway from the highway to the hotel. Was greeted by desk staff and referred to As a “third party”. No room accommodation’s could be changed. Asked for room on lower floor due to physical mobility issues , clerk “none available”, asked for one close to elevator, none were available as all had been “booked”. At 11:30pm, maybe 12 cars in the parking lot. Other than that, room was clean, bed was high and mattress was firm. Hot water was plentiful. Breakfast? The 4 pan “protein bar” didn’t offer regular fare. I don’t eat what I can’t recognize when I first see what is in the hot pans. They did have a waffle maker, juice, coffee and dry cereal, but out of white milk. A yogurt machine was available with toppings, not too bad… but yogurt had a “sweet” non yogurt taste. Fresh fruit was yellow delicious apples. No bananas or oranges."

"The star was excellent! Facility needs some attention. The security wasn’t as it should be. The entrances that should be accessed by a key card were unlocked. "

"Perfect place to stay!! Staff was outstanding and same with rooms and facility!!"

"Overall clean and decent. Good value"

"Pésimo! El hotel dice que tienen habitaciones te cobran y cuando vas te dicen que no tienen y así de fácil después de un viaje de horas para llegar y no tener donde dormir !"