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SureStay Hotel by Best Western Rockdale

2.5 star property
Golf enthusiasts and sun seekers find their match at this lively hotel, where dry cleaning services keep travelers looking sharp and coffee fuels check-out day.

Choose dates to view prices

Located in the entertainment district, SureStay Hotel by Best Western Rockdale starts mornings right with continental breakfast. Travelers can perfect their putt on the mini golf course, unwind poolside, or treat themselves to a new look at the on-site hair salon.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Restaurant
  • Air conditioning
The current price is P4,588
P5,184 total
includes taxes & fees
May 23 - May 24
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About this property

SureStay Hotel by Best Western Rockdale

  • Hotel in the entertainment district
  • Free continental breakfast, mini golf, and a hair salon are just a few of the amenities provided at SureStay Hotel by Best Western Rockdale. Free WiFi in public areas, with speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a business center.
  • Additional perks include:
    • Swimming pool along with sun loungers and pool umbrellas
    • Free self parking
    • Access to a nearby outdoor pool, express check-out, and luggage storage
    • Coffee/tea in the lobby, multilingual staff, and a 24-hour front desk
  • Room features
  • All guestrooms at SureStay Hotel by Best Western Rockdale include thoughtful touches such as laptop-friendly workspaces and air conditioning, as well as amenities like desk chairs and high-speed internet.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries and hair dryers
    • 32-inch TVs with cable channels
    • Refrigerators, microwaves, and daily housekeeping

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 25

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during April, May, and June:
  • Business center
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 176 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 50 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does SureStay Hotel by Best Western Rockdale have a pool?

Yes, this property has outdoor pool access.

How much does it cost to stay at SureStay Hotel by Best Western Rockdale?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Rockdale on May 23, 2026 start from P4,588, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Rockdale pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 176 lbs per pet. There's a fee of USD 15 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Rockdale?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25 (subject to availability).

What time is check-out at SureStay Hotel by Best Western Rockdale?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is SureStay Hotel by Best Western Rockdale located?

Situated in the historical district, this hotel is 1.8 mi (2.9 km) from Rockdale International and Great Northern Railroad Depot and Museum and 1.9 mi (3 km) from Kay Theatre. San Gabriel River and Apache Pass River Theatre are also within 12 mi (20 km).

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.0

Location

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 91 out of 259 reviews
Rating 8 - Good. 78 out of 259 reviews
Rating 6 - Okay. 44 out of 259 reviews
Rating 4 - Poor. 23 out of 259 reviews
Rating 2 - Terrible. 23 out of 259 reviews

Reviews

Verified

8/10 Good

candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice loby and rooms, adequate breakfast.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Lynn

Very clean and quiet
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good one!

Staff was friendly, room was clean, area was nice and quiet! They were so welcoming! Highly Recommend!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay!

We came upon this place on a quick decision weekend trip and it turned out better than we expected. Everything and everyone was delightful! Clean, comfortable room, yummy breakfast and no issues.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quite. The staff was great.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tiajuana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

The check-in was easy and the attendants were very nice and helpful. The room was comfortable and clean.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean quiet offered the standard amenities. Staff at desk friendly.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The process was easy and the staff was friendly.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and everything was good.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

David

Liked: Property conditions & facilities

Comfortable

Room was clean and bed comfortable.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
This was not a fancy hotel, but the room was clean, the complex was quiet, the staff was friendly and the bed/pillows were comfortable. I’d definitely recommend it!
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Zurulian

Liked: Cleanliness, staff & service, property conditions & facilities
No problems, staff was friendly and funny. No problems checking in or out.
Stayed 1 night in Jul 2024
Verified

8/10 Good

Dama

Liked: Cleanliness, property conditions & facilities
The room was excellent and clean. The Ac worked great. The pool needs a hand rail on the shallow end for elderly. They didn’t have vending machines. The breakfast was minimal. The overall experience was pleasant.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice for the price.

Just needed a place to sleep for the night. The gentleman who checked us in was very nice. Room was very large. The bed was so soft i slept all night. Bath towels were soft..not rough like other lower price hotels. Room 117 the AC was a bit noisey till i fell asleep. Breakfast is waffles, toast, nutrigrain bars or hostess snacks. Milk, orange juice and coffee. Eish they provided peanut butter for the waffles.
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Brittany

Liked: Cleanliness, staff & service
Room service is great qnd nevervany problems
Stayed 1 night in May 2024
Verified

10/10 Excellent

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better Then Expected

Great room. Nice but firm bed (which I like). Great cable. Simple but good breakfast. Coke AC. At $75 a night it seemed like a great value. One hour from downtown Austin. Quick friendly check in.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Cliff

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The carpet in the room felt dirty turned but couldn't tell it due to it being a dark color; caused bottom of feet to turn black. The shower rod was coming off the wall, so the curtain wouldn't stay closed to keep water from getting on the floor. The 2 lamps in the room each had defective bulbs and one of the lavatory outlets was not working; needs replacing. Appears most guests were all put on the same side of the hotel and numerous guests stayed outside partying until after 10 pm. The continental breakfast was very disappointing, with very little variety of items and coffee bottle ran out rather quickly. Staff was very friendly though and probably the best thing I can say about this hotel. I make this trip to Rockdale once a year and stay several days. Unless I have no choice, I will not stay here again.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Bonita

Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. No problems. Will stay again if im in the area
Stayed 1 night in Jul 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jimmy

Very nice place.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Kayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2025
Verified

8/10 Good

katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful and friendly
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Respectful, and fast
Stayed 1 night in Jun 2025