Rock Island Hotels

"This is a pretty tired older hotel that has not been updated. I'll start with some positives: The location next to the convention center was excellent for us, attending a two-day convention. The view from our room over the railroad to the Columbia River was nice. The chair has TWO desk chairs, a rarity. We were able to move the desk in front of the window and sit across for meals and Scrabble. The most serious maintenance deficiency was the elevatrs. One was not working. A second was working, but only in turtle mode -- taking up to four minutes to go from the 1st to the 4th floor -- that was scary because we thought it might stop entirely. The third worked intermittently. We had to wait up to 10 minutes for an elevator. The staff did not seem concerned -- in four days, we never saw an elevator repair person, truck, or other evidence. The carpets are worn, the furniture is dated, the bed was a little tired, and there was only a tiny cabinet for a closet. The toilet flushed without much commitment to the task (fortunately, we did not challenge it too much). The fridge was a tiny cube, and the internal shelving was incomplete. There was no microwave. The indoor pool is small, but the hot tub was hot ... cannibal pot hot. The breakfast was ... acceptable. It's not advertised as a hot breakfast, but as a "light continental." It's more than that. Juice, yogurt, cold cereal, and Jimmy Dean breakfast sandwiches (with a microwave). Best to say elsewhere."

"I stayed at this hotel 45 years ago. It has been well maintained and I would stay here again."

"Very nice and quiet hotel. The location is also good and close to everything. Had a great stay here"

"Always consistently the best deal in town in my opinion. Affordable, great location, a wonderful morning buffet breakfast. But the best part is the great courtesy of the staff. "

"Room was great - clean and comfortable. Staff were pleasant. The pool and hot tub were cloudy. You couldn't see your feet, which made the water feel not clean. The breakfast - scrambled eggs, sausage bisquits and gravy - were tasteless and cold. Took it back to my room to warm it in the microwave, but it didn't help the lack of taste."

"Great breakfast and always a great environment. Friendly staff. I onkt ever stay here"

"We both wear c-paps, working electrical plugs are necessary, we should not be forced to move furniture and unplug clocks etc.. to be able to plug them in. The receptacles on the lamps did not work. Also, when making reservation it should say that the pool is not available, not wait until the customer has made the reservation and show up and then find out. Other than that the room and hotel were great."

"Awesome everything "

"Room was great but wasn’t warned of construction and scaffolding covering our window. Should offer a reduced rate for not being able to have the view we paid for. All scaffolding and a crane outside our window. "