Search Cottages in Robstown

"We got to the hotel early to see if we could check in early and the front desk people ignored us for a few minutes talking to each other. Then started talking to us, they just said no early check ins today. Which is fine so we left and same thing when we came back, we were ignored for a few minutes while they talked among themselves, not even a hi. Then we go up to the room which I booked this place because of its good cleanliness reviews. I go to shower and 3/4 of the towels have long black hairs all over them. The comforter had hair on it too. We called and asked for more towels and they were rude about it and also never gave us any towels. The trash can outside of it was overflowing with garbage, stuff on the ground too. The toilet paper holder immediately fell off the wall when we touched it. Overall it was just an awful experience and I wouldn't stay here again. Don't be persuaded by the newness of the property, it's not worth it. "

"I was very disappointed with my experiences staying at Holiday Inn, especially considering my last two stays have both been extremely poor. During my first stay, I had to wait several hours because the staff informed me the power would be restored shortly. Unfortunately, the power never came back on, and I ultimately had to leave and book another hotel. My most recent stay was just as frustrating. The elevator stopped working, forcing me to walk up and down 14 flights of stairs multiple times just to access my room. What made the situation even more concerning was that staff had to unlock multiple doors just for guests to access the emergency stairwell, which I consider to be a serious safety hazard in the event of a real emergency. Once inside the room, I found mold around the sink, enhancement lubricant behind the trash can, visible cracks in the ceiling, and a leaking roof. In addition, the balcony was completely closed off, making it inaccessible. Before booking, I specifically called to confirm whether the hotel had a hot tub and was told that it did. However, upon arrival, I discovered there was no hot tub at all. To make matters worse, the staff was rude and dismissive when I expressed my concerns. I was essentially told that if I wanted to check out, there was nothing they could do to improve the situation for me or my wife. The level of customer service and overall condition of the property did not reflect the standards I would expect from the Holiday Inn brand."

"Much older location. No chairs or seating on the balcony, and the location needed TLC."

"Everything was great very clean hotel great customer service "

"Great stay, especially for the price. Love it. Will stay again."

"Run down and not what one would expect for the price. Breakfast options were lousy."

"We saw a bug on the wall and another on the bed of the first room. We were moved to another room. No bugs were seen. Parking lot very dark at night and outdoors not maintained. $14 breakfast was very disappointing. Not a good area of town. Will not return or recommend. "

"They staff was very helpful and friendly. I was staying 3 nights. The on site washer and dryer was perfect along with the option at the lobby store. I will definitely recommend and stay again if ever in the area. The beds were great with the best pillows. "

"What we loved: Rooms were relatively clean, spacious balconies, comfortable beds, friendly staff. We had coffee and drinks at the balcony and the beach/downtown views were amazing. We absolutely loved the fact that the beach was literally at the hotel's backyard. There were chair, canopy,and jet ski rentals along the beach. Place is family-friendly, highly recommended. They had quick, functional elevators. Parking was not a problem, although there's like an $11 daily parking fee. The hotel has a restaurant and bar, and there are other external options downtown and along 358 (S Padre Island Dr). What can be improved: Carpet shampoo probably needed, spray some air sanitizer before next guest arrives, offer a safe for valuables, and place bathroom caddies if we prefer to use our own toiletries. We plan to return to the property soon since we had an awesome experience overall."